InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
 
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 10.02:
Corp Reporting - Corporate Reporting send not automatically running
At the end of the night audit, the Corporate Reporting send module is not coming up automatically.
  589 8/16/2004 Low Resolved

Corp Reporting - CRM - Handles new embedded Crystal Reports
Now in V2.02 of CRM, the Crystal Report previewer is embedded in CRM rather than an external interface. This makes it so the report does not go to the background after executing the report and the program now always has complete focus. Available in the 2.02 build of CRM.
  594 8/16/2004 Low Resolved

EPI - Lodgenet would suppress transactions but not total
The Lodgenet TV Display interface would suppress non-incidental folios but still include it in the balance total at the top of the screen. Also added new "/HIDEONLYA" option on the Special Formula field, so only the "A" sub-folio will be hidden for guests who's rate should be hidden (TA/Groups/Direct Bills) and all other sub-folios will be displayed, regardless of what is set as the incidental folio.
  603 8/16/2004 Medium Resolved

EPI - Posting file name limited to 20 characters
When selecting "FILE" as a posting source type in EPI, the file being read was limited to 20 characters, even though the configuration file name could be 80 characters. This would cause the system to not find the specified file. Solution was to move the file and only read directly from within the roomMaster 2000 directory.
  615 8/16/2004 Medium Resolved

Main System - Availability Breakdown includes shares
When using the Availability Breakdown screen on the F4-Availability screen, inhouse shares are counted as inhouse rooms causing the inhouse count to be doubled.
  610 8/16/2004 Medium Resolved

Main System - Cancelling reservation in a Book by Room group
When a group is setup to "Book by Room Number" and it is released or cancelled, and a reservation is then cancelled, the group is not released for general availability and still held for the group.
  605 8/16/2004 Medium Resolved

Main System - General Occupancy Percent corrections
Unavailable rooms are sometimes calculated using the numerator instead of the denominator on different screens and reports. This only affects users who ignore Unavailable rooms in occupancy percent. All screens and reports have been changed/corrected with a consistant method of calculating the occupancy percent, deducting unavailable rooms from the denominator.
  611 8/16/2004 Serious Resolved

Main System - Group Block Contract misses 10th bucket
The group block contract would always print 0 (zero) in the 10th bucket instead of the correct inventory.
  618 8/16/2004 Medium Resolved

Main System - Guest Profile notes always copy into guest record
The guest notes are copied from the Guest Profile in to the Reservation Record regardless of the "Copy note in to guest record" checkbox setting.
  602 8/16/2004 Medium Resolved

Main System - Inquiry note is duplicated in guest profile
When creating a new profile automatically, the Inquiry Note is duplicate from the last profile.
  612 8/16/2004 Medium Resolved

Main System - Print 2 copies of folio at checkout
When printing 2 folios at check-out, and the Summary Folio option is turned off, the system would only print one folio.
  595 8/16/2004 Medium Resolved

Main System - Rate Export Wizards does not exclude Groups
The HTML Rate Export Wizard incorrectly deducted unused group rooms from inventory when creating the HTML calendar.
  609 8/16/2004 Medium Resolved

Main System - Room Type extended description does not show
When pressing "Room Properties" on the Availability screen (By Room Type), the Extended Description information does not show if the room type length is less than four digits.
  608 8/16/2004 Low Resolved

Main System - RTF Printing enhancements (Mail and Notes)
Printing Internal Mail, Guest Services and Popup Notes would now continue on a second page if needed. Changed layout of all three and polished up the look of each.
  619 8/16/2004 Low Resolved

Main System - Sign-In Sheet - Daily Charge Detail
The Daily Chart column would appear as zero for non-special package items but the extended amount would be correct. This is now fixed.
  593 8/16/2004 Low Resolved

Main System - Special Package / Custom Rate currency picture
The Use Custom Rate Table tab in Special Packages (both Setup and More Options) is formated to @n6.2 rather than using the currency picture.
  606 8/16/2004 Low Resolved

Main System - Verify Reservation Cancel On Delete
Changed reservation Insert / Cancel procedure to verify record position before attemping delete of record. This will ensure the proper record is always in place before removing it. We've attempted many scenerios to duplicate this error and was never able to make it occur, but this code will make the function 100% safe. The change may have no effect however, it does ensure the stability and integrity of the reservation file.
  590 8/16/2004 Low Resolved

Payment Application - Ability to scan card in main Terminal Screen
Enhancement: Added ability for user to scan a credit card within the main terminal screen without having to press the Payment button. If the Special Account Assignments are setup for POS, then the system will automatically proceed to payment with the right account code.
  607 8/16/2004 Suggestion Resolved

POS - Added ability to breakdown each tax on receipts
Enhancement: Under Workstation, Receipt Options, you can now select if you want each tax broken down on the detail receipt rather than printing "Total Tax:".
  601 8/16/2004 Suggestion Resolved

POS - Added ability to Fire and Not-Drop Items
Enhancement: Added ability on "Modify Item" button to not send an item to the kitchen printer (ie: reentry of item) or to send an item to the kitchen (ie: special item or non marked kitchen item).
  596 8/16/2004 Low Resolved

POS - Added ability to pick which taxes to remove
Enhancement: When selecting "Remove All Taxes" option, the system will now prompt which taxes to remove rather than removing all taxes.
  597 8/16/2004 Suggestion Resolved

POS - Added ability to prompt for Room on "Dine In"
Enhancement: Added ability to prompt for room number on "Dine In" service in addition to "Room Service" services. Checkbox item also moved to new "Room Inquiry" tab in the Global settings.
  598 8/16/2004 Low Resolved

POS - Added Room Inquiry screen
Enhancement: Added screen to display room information (Guest name, rate code, adults, children, group code, user fields, etc.) and can be confirmed during the start of the check. Management will be able to pick which fields will appear on the Inquiry screen, which is available in the Global options of the setup screen.
  599 8/16/2004 Suggestion Resolved

POS - Added Shut-Down Windows option in terminal logon
Enhancement: When a user logs into the POS terminal using the "Touch to Logon" button, the user is prompted when closing down the POS if they wish to shut-down the Windows Operating System as well, which makes it easier when closing down at night on touchscreen terminals.
  600 8/16/2004 Suggestion Resolved

POS - Corrections to POS Quick Reports
Corrections to the filters on Quick Reports as well as corrections to better layouts/titles and query selection fields.
  604 8/16/2004 Medium Resolved

POS - POS Dayend Close Reworked
The POS Dayend Close process has been completely rewritten and reworked. The new process updates all inventory and posting files at once rather than many times through the process making the dayend run much faster with much less file I/O. This also makes the system much safer if there are failures on the network during the process.
  617 8/16/2004 Not Important Resolved

Reports - ASD Report corrections
1. The Arrivals, Stayover and Departures Report counts inhouse shares as an inhouse room, causing the total rooms sold to be duplicated. 2. Pending Status reservations did not appear anywhere on this report. 3. Arrivals for today, who have already checked in (or walkins) would not appear as Arrivals in the report.
  614 8/16/2004 Medium Resolved

Reports - Forecasted revenue report does not open Excel
In the Forecasted Revenue report, when selecting "Save to Excel", the excel spreadsheet is created, but Excel program is not automatically opening.
  588 8/16/2004 Low Resolved

Reports - Payments by User totals
Payments by User report does not accumulate totals, but uses the last item as the total.
  613 8/16/2004 Low Resolved

Reports - Popular guests reports duplicates information
If the Popular Guests report is run multiple times, without exiting the thread, the information is duplicated on the report.
  616 8/16/2004 Low Resolved

rm.Net - Shopping cart voucher parameter not passed
1. When a reservation or daily charge can be selected for more than one single day, the voucher would not pass into the Daily Charge record. 2. The Daily Charge voucher entry field in roomMaster had a maximum of 20 characters for entry instead of 30 characters. 3. Dates being selected could be entered incorrectly. 4. Shopping cart functions also rewritten to be more efficient. All these corrections are in this version of roomMaster 2000 plus roomMaster.net must be at version 4.02 or higher.
  591 8/16/2004 Low Resolved
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