InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
 
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 10.04:
EPI - Hitachi HCX5000 and Comdial handle 5 digit rooms
Changed Hitachi HCX5000 and InnTouch ComDial to handle 5 digit room numbers (the max it can handle) rather than the old default of 4 digit room numbers.
  666 12/10/2004 Low Resolved

EPI - Lucent Guestworks ECS does not complete dbswap
EPI does not process a full database swap with the Lucent Guestworks ECS because the RMI answer message is sometimes lost depending on the speed of the computer and/or modem. This causes the system to end the database swap early and cause the Lucent to go offline.
  643 12/10/2004 Serious Resolved

EPI - The Query Wizard not working with EPI Audit Report
When running the Posting Audit Report with a query, the Query Wizard has no affect on sorting the report.
  654 12/10/2004 Low Resolved

EPI - Uniwell POS Interface fails
Uniwell POS (HMS) Interface does not correct handle the RRQ (room request) function and tries to process it as a RIF (room posting) function.
  640 12/10/2004 Medium Resolved

Main System - Autopost entries for inventory items do not update
If an inventory item is added to AutoPost, the inventory is not adjusted.
  671 12/10/2004 Medium Resolved

Main System - City ledger transfer does not update balances
When selecting Transfer Invoice from Payment Wizard in City Ledger, the balances of the city ledger accounts are not updated until the night audit precheck is run rather than immediately.
  679 12/10/2004 Low Resolved

Main System - Discounts on Packages not calculating properly
When using packages, discounts entered to as 'amount after minimum stay' takes off the amount on every day of the stay rather than starting after the number of days specified in the discount screen.
  658 12/10/2004 Low Resolved

Main System - Display Rate Screen from within a Reservation
When accessing the Display Rates function from within a new confirmation screen via the A Availability button, a new confirmation screen is created when selecting a rate code from the Display Rates screen.
  653 12/10/2004 Low Resolved

Main System - Email Export Do not rent fixed
The Email Export routine has now been changed to not select customers on the Do Not Rent list as well as Do not Mail option. Previously, these selections would have to be done using the Query Wizard, now it is automatic.
  670 12/10/2004 Low Resolved

Main System - Flags added to More Options
Improvement: Added "Flag" options to the "More Options" menus of Reservations and Folios in addition to the Right-Click Browse screen for more flexibility.
  675 12/10/2004 Suggestion Resolved

Main System - Forecasted Revenue Daily Charges includes GST
Daily charges (if selected) in the Forecast Revenue Report will include the GST portion rather than just the base revenue portion. This only occurs if "Daily Posting" option is selected. The "By Checkin Date" or "By Checkout Date" will calculate the base portion correctly for GST.
  664 12/10/2004 Medium Resolved

Main System - Group Checkout does not update OOO status
When using the group check out function, if rooms are set to become unavailable that day, it does not get changed to Unavailable Status.
  663 12/10/2004 Medium Resolved

Main System - Groups Blocks with Allotments availability issue
When changing a reservation attached to a group block holding rooms as an Allotment, if any days within the date range of the group do not have an entry on the Block Info tab and the arrival date of the reservation is the date of the missing entry, the reservation change is allowed and a new entry is created on the Block Info tab even if the check mark to Allow more rooms sold than blocked is not checked.
  642 12/10/2004 Low Resolved

Main System - IQworldlink Custom XML Rate Export
When exporting the rates (Custom XML Export), the "WeekendPattern" tag does not appear properly in the scheme. Also, it may not always export rates properly.
  644 12/10/2004 Low Resolved

Main System - Making a reservation with a Inactive Travel Agent
After marking a Travel Agent Record "Inactive", the system still allows reservations to be made against the "Inactive" travel agent record.
  647 12/10/2004 Low Resolved

Main System - Max number of adults not checked during checkin
The maximum number of adults setting on the Room Number set up is not being checked when checking in an existing reservation. However, this function is working correctly for both types of walk ins. Also, "Max Adults" was being calculated as total people in the room instead of just adults. Finally, it only functioned as a warning and is now a hard error and the user must correct the situation before checking in the guest.
  646 12/10/2004 Medium Resolved

Main System - New Interface: VING Keylocks
roomMaster 2000 now interfaces with VING2100, 3100 and Ving Vision keylock systems. The Vision spec will handle multiple workstations to multiple encoders. The 2100/3100 spec will only handle one workstation to one encoder. Also, IQ-POS has been enhanced so any guest VING or TESA key card can be swiped directly on the main terminal screen to quickly bill-to-room.
  665 12/10/2004 Suggestion Resolved

Main System - Occupancy is not ignored for >4 digit room numbers
When "Do not include this type in all dayend close and availability figures" is used for rooms which are 5 or 6 digits, they are actually not ignored properly. This function only works for room numbers less than 9999.
  651 12/10/2004 Low Resolved

Main System - Old Group Block records were being changed
The used counts and released counts of Group Block Detail records were being changed by the system when the forecast was being rebuilt as well as going in/out of a group block. The system is now changed so that any group block record (blocked, used, and released counts) are not modifed in any way for history purposes.
  668 12/10/2004 Serious Resolved

Main System - Rate Exceptions can now be by Percent
Enhancement: In addition to increase/decrease by amount, the rate exceptions can now be set to increase/decrease by Percent of Amount as well. Ability to quickly add "specials of x% off" to web rates or other rates easily by just adding an exception.
  673 12/10/2004 Suggestion Resolved

Main System - Rate Exceptions displayed incorrectly on F3 Walkin
When a Rate Code is set with an exception(s), the rate on the F3, Walk-in by room number, is displayed with the original rate on the rate code, the rate exception is ignored.
  650 12/10/2004 Low Resolved

Main System - Rate Exceptions were ignoring 7th entry
Any rate exception entered in the seventh field would be ignored. This was corrected.
  678 12/10/2004 Medium Resolved

Main System - Rate Schedule now prints exceptions
Improvement: The Rate Schedule will now include Rate Exceptions when printing.
  674 12/10/2004 Low Resolved

Main System - Required Vouchers now turn Yellow when posting
Improvement: When posting an account where the Voucher is required, the voucher field will turn "yellow" to indicate it is a required field.
  677 12/10/2004 Suggestion Resolved

Main System - Sign-In Sheet uses all credits to report payments
If the signin is printed during the checkin process and there are credits in the folio, these credits are used to determine the payments made to report a Balance Due on the signin sheet. If the client entered credits as daily charges (adjustments), and these are autoposted at checkin, these skew the deposit due amount. The system is now changed to only include credits of accoun type equal to "Payment" when determining the total due on the signin sheet when adding up credits.
  667 12/10/2004 Low Resolved

Main System - Tax Account Set to Flat displays as a % in Summary
When setting a Tax Account (codes 105-109) to charge as "Flat" amount and either "Show total and then summarize taxes" or "Summarize taxes by charge type" are selected in the Folio Setup the Tax Account set to "Flat" is displayed with a "%" sign in the summary only.
  645 12/10/2004 Low Resolved

Main System - Terminal Services Printers assigned differently
Improvement: When saving printer settings while in Terminal Services, the printer settings will be stored based on the Computer Name of the Client. This allows the client to print to a local printer, save the local printer settings, and then log back in another time and have their local printer settings restored. In addition, the credit card receipt printer will also be restored based on the local or remote printer if under terminal services.
  676 12/10/2004 Suggestion Resolved

Main System - Voiding from the right mouse click feature
Accessing the Void function from the mouse using the right click button works sporadically.
  660 12/10/2004 Medium Resolved

POS - Ability to have Inclusive and PerItem Taxes in POS
Enhancement: Ability to handle inclusive taxes and per item taxes in the Point of Sale, rather than just Percentage.
  648 12/10/2004 Low Resolved

POS - British Pound (�) does not print on POS receipts
The British Pound (�) will print as a {u} character when not using the Windows Printer Driver. This is because HEX-A3 formatted through the screen should be printing as HEX-9C when using ANSI fonts. This printer driver (rw5print.dll) has been changed to correct this issue.
  659 12/10/2004 Low Resolved

POS - POS Enhancements
The following minor enhancements for POS 10.04
  • All skipped/voided checks will be recorded. Orders must be finished, even empty orders which have been started.
  • Missing checks now print on Control Report.
  • Location Map - sometimes Align Left/Top did not work.
  • Added new "Order Information" window which shows check information including time check opened and more.
  • Added ability to see Voided Items on a check from the new Order Information window
  • All payments voided will be recorded in the Voided Items file for security purposes.
  • Voiding a kitchen drop void where it would make the item disappear and stop it from being sent to the kitchen.
  • New "No Kitchen Drop" button to stop entire order from printing in Kitchen. This can be used for training/testing purposes and reentering orders.
  • Audit Date to PDF file names to make it easy to create PDF night reports
  • Location Map will show employee's own orders in Dark Red versus light Red

  662 12/10/2004 Suggestion Resolved

POS - POS Print Manager prints wrong number of covers
The POS Print Manager (Kitchen Printing) may not print the correct number of guests (covers) on the kitchen receipt.
  657 12/10/2004 Low Resolved

POS - Supervisor Access in IQ POS with no Employee ID's
When using IQ POS with no Employee ID's, the default user is not given Supervisor access.
  656 12/10/2004 Low Resolved

Reports - Forecasted Rev Report Occupancy % off Historically
When running the Forecasted Revenue Report historically by Week or Month, the Occupancy % is caculated incorrectly.
  655 12/10/2004 Low Resolved

Reports - The Query function in the Denials Report fails
When printing the Reservation Denial report with a Query, the Query Wizard fails to start and the report is not run.
  649 12/10/2004 Low Resolved

rm.Net - roomMaster.net issues with end date of rate code
When using a rate code with a start and end date, roomMaster.net does not check the end date of the rate code and allows the reservation if there is availability even if the dates requested exceed the end date of the rate code.
  652 12/10/2004 Low Resolved

rm.Net - roomMaster.net User Defined Button Style
Using the User Defined Button Style (x) is not saved properly in the roomMaster.net Setup program.
  669 12/10/2004 Low Resolved
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