InnQuest Software Release Notes and Known Issues
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Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 10.08:
EPI - Best Western Nova Interface can ignore messages
Due to an increase in the Event Timer settings for EPI to assist another Configuration, certain reservations messages sent from the Nova Computer to EPI can be ignored as "Bad Data Buffered Cleared". The Event Timer is not allowing the Query of the Com Port enough time to retrieve messages of a certain length or higher so the affect is sporadic.
  726 8/9/2005 Serious Resolved

EPI - Inntouch Concierge Fails after Room Status
When a Room Status Change is sent through EPI from the InnTouch Concierge, EPI "Hangs" on the Housekeeping Flag and the next records are ignored. Workaround Discontinue the Room Status Update from the Guest Room Phones until next release.
  725 8/9/2005 Medium Resolved

EPI - Lodgenet may fail to evaluate Custom Checkbox
Lodgenet and Otrum interfaces may fail to evaluate the custom checkbox properly when turning on/off movies.
  734 Medium Resolved

Main System - Include Unavailable Rooms in Occupancy
CHANGE: The "Include Unavailable Rooms in Occupancy" checkbox on the Availability (F4) screen will now default to the last workstation setting rather than always default to the Night Audit Defaults "Ignore Unavailable Rooms in Occ%" settings.
  731 8/9/2005 Suggestion Resolved

Main System - Mass Print Folios with package rates fails
If a package is used, then the single folio print shows the name of the package correctly. When a bulk print is run, instead of the package description, it just says Combined Daily Charges
  730 8/9/2005 Medium Resolved

Main System - Menu Class ignores Email Export and Occ Comparison
Menu class security do not have options for Occupancy Comparison and Guest Profile Email Export.
  733 8/9/2005 Medium Resolved

Main System - Purge Change Journal More Efficient
The Purge option for Change Journal was made faster and more efficient. The system also failed to pack the file. All previous versions also failed to reclaim deleted space.
  735 Serious Resolved

Main System - Recheckin during Checkout loses Package Entries
When selecting the "Recheckin with new folio" option checking out a folio will lose any Package and Special Package entries from the original folio and are not copied to the new folio. Going in and out of properties will rebuild the Package entries, however, the Special Package entries would have to be reentered onto the new folio.
  732 8/9/2005 Medium Resolved

Main System - Ving2100 Keylock Interface is not functioning
Ving's Key lock Interface is not functioning with the Ving2100 Product. There is a Timer Event setting that is preventing the completion of a valid Key request. The VingVision Key lock System is not affected.
  724 8/9/2005 Medium Resolved

POS - Point of Sale Screens sometimes cut-off
Regression only in 10.07 - Some screens do not display the full height when opened, such as the "Other Options" window.
  728 8/9/2005 Serious Resolved

Reports - C60basx not including in installation
Custom reports which use the BASIC file driver (import from text) would fail with the following error: entry point_16class_descriptor_fieldDesc@FUi could not be located in the dynamic link library c60runx.dll
  729 8/9/2005 Low Resolved

Reports - Setting Report to Auto-Run by Day of Week inactive
When setting reports up to Auto run during the End of Day Process and a Day of the Week is selected as the criteria for running the report, the report does not prompt to print during the Day End Close.
  727 8/9/2005 Low Resolved
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