InnQuest Software Release Notes and Known Issues
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Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 11.02:
Common Library - Alternate Directory did not work properly
Regression: The Multi-Environment / "Make this environment the default environment" check box stopped working in Version 11 and was reading the wrong registry key.
  758 3/14/2006 Medium Resolved

EPI - Pricing could not be updated in EPI
Regression: EPI Pricing could not be added or updated and the cursor would go back to the "Digits Dialed" field.
  761 3/14/2006 Medium Resolved

Main System - Added ability to supress Function Keys on POS
Enhancement: Added checkbox to supress Function keys on the Payment screen when being used on a non-keyboard monitor such as a Touch-Screen computer.
  793 3/27/2006 Suggestion Resolved

Main System - Added Left-Handed Display on Employee Level
Enhancement: Added checkbox on Employee Level to indicate a Left-Handed display. Currently only works with "Modern" display.
  792 3/27/2006 Low Resolved

Main System - Added Voucher to C/L Memo Report
Enhancement: Added Voucher to City Ledger Memo Transaction Detail and corrected some page layout problems.
  748 3/14/2006 Low Resolved

Main System - Availability improperly displayed book by room
Regression: When displaying Availability (By Room Number), filled Group Blocks, by room number, would displayed as non-booked groups.
  789 3/22/2006 Serious Resolved

Main System - Best Western room types would not convert
Regression: The iQ-WorldLink program would drop room type translations for the Best Western configuration.
  757 3/14/2006 Serious Resolved

Main System - BIND Issue in Transaction Detail for Shift Close
Regression: Running the Shift Close, Transaction Details Report, filter on a User (Initials) would cause a BIND error.
  782 3/21/2006 Medium Resolved

Main System - Chart of Accounts / Transaction History date
Regression: The Transaction Date in the Chart of Accounts would always display in MM/DD/YY format without regard to the Windows System Date format.
  755 3/14/2006 Low Resolved

Main System - Connecting Rooms no longer works
Regression: Connecting rooms when selected on the Assigned Rooms window does not seem to work. The issue is attributed to a proper Refresh of the queue on the screen.
  766 3/14/2006 Serious Resolved

Main System - Correction to Duplicate Key in ROOMBOOK
Regression: "Allow Double Booking" was changed to allow the room to be sold even if a reservation was booked for that room, however, the user can no longer assign two reservations to the same room when this option is turned on. In addition, a zero night reservation would allow a room to be assigned to it causing an integrity issue with the forecast. The system has been enhanced to alert the user of an assigned room on a zero night reservation and automatically remove the rooms from room assignment.
  750 3/14/2006 Medium Resolved

Main System - F6-Rates Screen defaults to "49" adults
When starting the Rates Display screen from the main menu (F6), the default number of adults defaults to 49.
  773 3/17/2006 Medium Resolved

Main System - Forecast could be incorrect
The forecast could be inaccurate if checking in a group-block where the Group Block code is six characters.
  787 3/21/2006 Low Resolved

Main System - Forecast error for reservations over 255 nights
When modifying or cancellation a reservation that is for more than 255 nights, the forecast becomes incorrect and must be rebuilt.
  772 3/17/2006 Medium Resolved

Main System - Forecast issue when changing reservation
When modifying a reservation, but not changing any of the Stay Information could cause the inventory to be incorrect.
  784 3/21/2006 Serious Resolved

Main System - Gift Certificates were unable to be created
Regression: You could not create a Gift Certificate, as the system was requiring a room type and other non-related "reservation" information.
  788 3/22/2006 Medium Resolved

Main System - Incorrect error message when converting share
Old Bug: When converting a multi-room reservation to a share, the incorrect error message is displayed rather than notifying the user it must be a single room reservation.
  786 3/21/2006 Low Resolved

Main System - Installation does not remove _Install Directory
When the SetupBuilder (Installer) runs, the _Install directory is not removed prior to creating a new backup before the next installation.
  776 3/17/2006 Serious Resolved

Main System - Inventory Items Availability displays incorrectly
The Inventory Items availability is displayed incorrectly. The information is accurate in the system, but just not displayed properly on the screen.
  778 3/17/2006 Serious Resolved

Main System - Labels (Profile/History) errors on duplicates
When selecting Labels for Guest Profiles or Guest History, and allow duplicates is not checked, the system returns a general file error indicating Duplicate Key.
  771 3/17/2006 Medium Resolved

Main System - Manager's Daily Report "Bank" information wrong
There are some instances where the "Bank" information on the Manager's Daily Report could be incorrect (by whole numbers).
  790 3/22/2006 Medium Resolved

Main System - More Options/Shares was not executing
Regression: If the user selected a Share option from the Reservations/More Options button, it was actually executing a Special Receipt. This was caused by adding the new "Orange" flag.
  752 3/14/2006 Medium Resolved

Main System - POS - Items for ToGo Orders stay in Print Manager
If a To-Go order is process, which has items going to the print manager, the Payment and Tax items remain in the print manager tieing up the table from being used. This would only happen if the user looked at the Table Layout and decided that it will not be saved to a table but processed as a To-Go order.
  781 3/20/2006 Serious Resolved

Main System - POS Tax account can only handle up to 9.99%
POS - The POS Tax Setup can only handle tax entries up to 9.99%.
  779 3/20/2006 Serious Resolved

Main System - Recalling Closed Check could be wrong check number
When recalling an order from the Closed Checks screen. There can be an occassion (depending on the touch sequence) where the wrong order can be recalled, or the order header may not be updated properly if the employee processing the check is not the owner of the check.
  780 3/20/2006 Serious Resolved

Main System - Reprint did not print Modifiers
Reprinting checks did not reprint the modifier items.
  791 3/27/2006 Medium Resolved

Main System - Rewrite of F4-Room Block Screen
Enhancement: A complete rewrite of the F4-Room Block Detail code now makes the displaying of room block detail significantly faster.
  785 3/21/2006 Low Resolved

Main System - Room Revenue Adjustments not included in Analysis
Room Adjustments (Room Revenue accounts not marked as "Use as Room Revenue Account") were not being taken into consideration in Room Type Analysis, Rate Analysis and UserField Analysis.
  753 3/14/2006 Serious Resolved

Main System - Room Revenue Adjustments were being added
Regression: In Version 11.01, all room revenue adjustment credits were being added (instead of subtracted) on the Room Revenue Recap and Dayend Close Summary reports.
  754 3/14/2006 Serious Resolved

Main System - Runtime Variables did not work for City Ledger
When adding RunTime Variables for City Ledger, they would not appear in the list after being entered. Also, a regression only in 11.01 is that the Runtime variables would show a non-binded error immediately after entry.
  770 3/14/2006 Low Resolved

Main System - Shopping Cart Deposit not charging for each night
Deposits on Shopping Cart items which span more than one day would calculate a deposit only for the first night.
  783 3/20/2006 Medium Resolved

Main System - Show Only Vacant/Clean Rooms does not work
Assigned rooms "Show Only Vacant/Clean Rooms" does not refresh Queue. User needs to hit Ctrl+Home to manually refresh after checking the box.
  775 3/17/2006 Medium Resolved

Main System - Synxis would not resend empty response documents
If a Synxis (iQ-WorldLink) document was being sent and received no response (neither success or failed), it was not being resent and was moved to the Failed Directory.
  767 3/14/2006 Medium Resolved

Main System - Validation causes Wrapper Error
The Validation portion of the application causes a Wrapper Error and causes the application to not be validated.
  777 3/17/2006 Down Time Resolved

Payment Application - Credit Card Encryption for Folio Voucher untrimmed
Regression: New global Credit Card Encryption routines would not return a result that was trimmed causing reports and folio vouchers to include many spaces before the Approval Number. (AP:) where in some cases, it would be cut off.
  760 3/14/2006 Low Resolved

Payment Application - Deposits on Reservations for Multiple Cards Error
In the very rare case that a reservation is made and multiple advanced deposits is posted to it for different credit cards, at the same time, and the card is present, the second credit card is processed but actually billed to the first credit card in Shift4.
  774 3/17/2006 Low Resolved

Payment Application - Incidental Approvals could charge guest card
Serious Issue The new enhancement to create an Incidental Approval would actually charge the guests credit card rather than just getting an approval for it.
  759 3/14/2006 Serious Resolved

Payment Application - Not all CreditCard Numbers are encrypted on screen
When the "Hide All Credit Card Numbers from Audits/Clerks" is checked, there are still a few places in the system which are not fully hidden.
  764 3/14/2006 Medium Resolved

POS - Multi-Station Printing in iQ-POS
Enhancement: Added Multi-Station printing to Print Manager on Category level, so the same item can print in the kitchen as well as a combine ticket for Prep/Runners. Also added Reprint Option inside iQ-POS for reprints for Tray Drops, Top Priority's, Status Checks and regular Reprints.
  768 3/14/2006 Not Important Resolved

POS - POS Manager/Supervisors cannot VOID own items
Regression: POS Managers/Supervisors could not void their own items.
  756 3/14/2006 Medium Resolved

Reports - Added Sort on Revenue option to Userfield Analysis
Enhancement: Added "Sort on Revenue" option to Yearly Userfield Analysis Report.
  749 3/14/2006 Low Resolved

Reports - Biz% on Sales Reports could be inaccurate
The % of Biz figure in the Company, Group and Travel Agent reports is inaccurate on the detail line of each month/year, but is correct in the group total. Also, the Total Business Revenue has been added to the bottom of all the reports.
  765 3/14/2006 Medium Resolved

Reports - High Balance Report made faster
The High Balance Report was made significantly faster due to new filter view processing.
  762 3/14/2006 Not Important Resolved

Reports - Inventory Items Report enhanced
The Inventory Items Report now shows the Folio/Confirmation number and also executes faster. It was also showing Inventory Items on History/Checked In Reservation, even though the guest was inhouse causing a duplicate entry to show (one for the reservation and one for the inhouse).
  751 3/14/2006 Not Important Resolved

rm.Net - PromoCode items (userfield, rate, groupcode) error
If the PromoCode had a Groupcode, Userfield or Rate code attached to it, it would not be passed properly to the reservation, affecting rates, groups and userfield.
  769 3/14/2006 Medium Resolved
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