InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
 
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 11.03:
Common Library - Automatic "Access Denied" recovery
Enhancement: If the system encountered an Access Denied, and the system is in stopped mode, the user is prompted with a Wait Screen and must wait 15 seconds before continuing. This should resolve the issue of Shift Backups being done on very large files (such as JOURHIST) where another user is running a procedure and encounters an Access Denied to a file.
  808 4/4/2006 Low Resolved

Common Library - New C6 Runtimes (9051 build)
New compile Runtimes used (9051) with corrections and enhancements including a security enhancement on tracing encrypted files as well as some fixes to TPSFIX.
  802 4/4/2006 Low Resolved

Common Library - New Catalyst Runtimes (4050 build)
Updated Catalyst libraries including many fixes and security updates to the HTTP/FTP/SMTP and WinSock controls, as well as a known issue with Synxis interface when remote site does not return any data (zero bytes).
  803 4/4/2006 Low Resolved

Common Library - RMCONFIG ignores AMD Processors
RMCONFIG does not display AMD or Intel Itanium Processors properly and identifies them as "Intel Pentium 4". The RMCONFIG printout will now dump all Processes.
  796 4/4/2006 Not Important Resolved

EPI - EPI Pricing "Use Local Entry" stopped working
Regression: The "Use Local Pricing Entry" no longer worked in EPI since V11.0
  807 4/4/2006 Medium Resolved

EPI - InnLine Voicemail Move Room Issue
InnLine VoiceMemo Move Room message would reverse the "To Room" and the "From Room".
  800 4/4/2006 Medium Resolved

Main System - Adding a Rooming List for *ANY rooms
If a Group Block has *ANY rooms, then a Rooming List (Create Unused) creates a rooming list with a room type of *ANY. This should either not create a rooming list entry.
  795 4/4/2006 Low Resolved

Main System - Mtg Rooms affect Occupancy
Regression Meeting rooms affect Occupancy in the Dayend Close Figures. This has been corrected. In addition, an enhancement has been added where zero-value room rates on Meeting Rooms no longer will Auto-Post (skipped) and not cause an issue with the ADR. Room Revenue is no longer required on Meeting Rooms and users should use Daily Charges instead to a Non Room-Revenue account.
  811 4/4/2006 Serious Resolved

Main System - Rate Adjustment Wizard Properties for Desk Folios
In a desk folio, pressing Rate Adjust Wizard / Properties pulls up a regular folio properties screen rather than a Desk Folio properties screen.
  794 4/4/2006 Low Resolved

Main System - Sales Center Rebuild can duplicate information
When selecting Rebuild Sales Centers and roomMaster 2000 has only been in use for the previous unfull month, sales center information can be duplicated. This only affects brand new clients who just started using roomMaster 2000 the previous month, mid-month.
  797 4/4/2006 Medium Resolved

Main System - Voided Advanced deposits through C/L post twice
Regression: Advanced deposits posted which affect City Ledger, which have been voided, will not post (Undo) the invoice in the city ledger.
  810 4/4/2006 Medium Resolved

Payment Application - Hide Credit Card Numbers shows "000" on Checkout
When "Hide Credit Card Numbers of Clerks and Auditors" is checked, and checking out a guest with credit cards, the "Use this card" shows account code "000" instead of the proper account code.
  806 4/4/2006 Medium Resolved

POS - Combining orders in POS containing Split Checks
When combining orders in the POS where the other check had split checks, the system would not combine seats or adjust the seats properly. The system can now combine checks with splilt checks on either this current, other or both checks.
  805 4/4/2006 Medium Resolved

POS - Combining orders in POS did not close other check
When combining a check with another check, the other check would remain in an "Opened" status and appear on the Control Report as "Unclosed". Also, if the POS Terminal was setup t hold by Location Map, the Location Map would not display when selecting the Combine Order function not allowing access to Non-Numeric tables.
  804 4/4/2006 Low Resolved

Reports - Arrivals Report duplicates Connector Rooms
When running the Arrivals Report, and there are connector rooms, and the next entry does not have any room assignments, the connector room is duplicated from the previous entry.
  799 4/4/2006 Low Resolved

Reports - Walkin Rooms were not saved to Dailyact
Regression Walkin Rooms were always zero when running the night-audit. This would affect the Manager's Daily/Year report, Dayend Close Report but not State/Demographic History reports.
  801 4/4/2006 Medium Resolved

rm.Net - Inventory items do not deduct from forecast
When selecting a Shopping Cart item in roomMaster.net, which is an inventory item, the inventory (forecast record) is not deducted properly. There is also a potential for other File Not Open issues when adding shopping cart items to a roomMaster.net reservation.
  809 4/4/2006 Medium Resolved

rm.Net - VISA and Discover cards may not work
VISA and Discover Card types may not be able to be processed in roomMaster.net (V11.x) only if the Card type information has been changed or updated in roomMaster.net Setup Program or is a brand new installation during Version 11.
  798 4/4/2006 Medium Resolved
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