InnQuest Software Release Notes and Known Issues
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Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 11.04:
Common Library - Minor fixes appear in build 11.04c
The following minor fixes appear in the sub-build C
  • If the night auditor is warned that the POS Dayend Close has not completed, and they ignore the error and continue with the night audit, the POS Check numbers reset back to zero. Because of this, any new check numbers added to the system on the following day will be duplicated.
  • Premier Edition: Rw5api32.dll failed security link checking in Premier Edition
  • Premier Edition: If the first user in the User Profile database was marked as Inactive, no users name would appear in the listing of selectable users when sending Internal Mail. In addition, filtering by type of user (Manager, Auditor, Clerk) was not working either.
  • POS: Tax ID Information would not be saved.
  • rw5keyl.exe and rw5shift4.exe were zero bytes (missing) in the 11.04b build.

  834 4/28/2006 Serious Resolved

EPI - Hitachi Move Room (EDT2) does not format properly
The EDT2 Message for the Hitachi HCX5000 does not format the "To" and "From" room properly by not adding the proper spacing.
  815 4/24/2006 Medium Resolved

iQ-WorldLink - WorldRes and InnLink fails to pickup messages
Regression: The iQ-WorldLink interfaces fails to pickup InnLink and WorldRes reservations. The issue has to do with a proper connection to list the messages but a failed connection when retrieving the messages.
  824 4/24/2006 Serious Resolved

Main System - Added "Red" color to ToolBar
Enhancement: Added toolbar color "Red" as an option. Recommended for supervisors and managers to use so it is obvious when RM is signed in as a Manager or high-level user.
  812 4/24/2006 Suggestion Resolved

Main System - Advanced Deposit Time field incorrect causes issue
The Time field on the ADVANCE (Advanced Deposit) record is LONG instead of TIME causing a display issue on Display Journal and Reprinting Receipts. The correction to this requires a database change, which will require any Report Writer file updates that use this file.
  819 4/24/2006 Low Resolved

Main System - Cancellation Report in Group Block duplicates Item
When cancelling all reservations within a Group Block, all reservations are cancelled, however, the last entry on the report is duplicated or it will list the first record of the next group block incorrectly.
  823 4/24/2006 Medium Resolved

Main System - Error in displaying History Detail in City Ledger
Regression: When displaying the Guest History Detail from the Invoice Tab of a Company Master, the system returns the entire Guest History to the display rather than the History for only that Company Master. This only affects users using Windows-XP.
  821 4/24/2006 Low Resolved

Main System - Guest Profile Expiration Date
The Guest Profile Expiration Date no longer stops the profile from being used after the expiration date has passed.
  822 4/24/2006 Low Resolved

Main System - Voiding VAT Transactions cause incorrect Rollup
When voiding a VAT transaction, the Original Debit and Credit (ORIGDEBIT/ORIGCREDIT) amounts are not correct, causing reporting and display issues.
  827 4/24/2006 Medium Resolved

Payment Application - Added "Quick Approve and Hold" Option
Enhancement: Added ability to scan a credit card on the POS Terminal and press one button to authorize the card (Shift4) and place the order on-hold with credit card name. See Online Help for more information.
  828 4/24/2006 Suggestion Resolved

Payment Application - Advanced Deposit defaults to 000 Account Code
Regression: When processing an advanced deposit, with a credit card, the Add Transaction screen defaults to account code "000" instead of the proper account code.
  816 4/24/2006 Low Resolved

Payment Application - Enhanced Credit Card options in POS Terminal Mode
Enhancement: Currently, a user can scan the credit card directly from the Terminal Mode (window) when authorizating credit cards. A change/enhancement has been added so you can also scan credit cards in Terminal Mode even if you are not authorizing cards but directly finishing the sale (Gift Shop or Cashier mode)
  813 4/24/2006 Suggestion Resolved

Payment Application - Minor fixes appear in build 11.04b
The following minor fixes appear in the sub-build B
  • Posting Credit Card (Shift4) Payments in City Ledger that include Existing Credits would include the Existing Credit Amount
  • Rw5api32.dll failed security link checking in Premier Edition
  • rw5iqlnk.exe failed security link checking for Premier Edition
  • iQ-WorldLink will now be able to handle Fax and Email addresses for Travel Agents in the WorldRes/Xenon Spec.
  • EPI would fail to find *DEFAULT and *LOCAL entries when pricing phone calls.

  830 4/26/2006 Medium Resolved

POS - Added ability to rename Service Names
Enhancement: Added ability to rename the Service Names. Now, instead of "ToGo, Room Service, Bar", you can rename them to "Employee Meals" for example.
  814 4/24/2006 Suggestion Resolved

POS - Auto Look up broken for Add Special Item/Return
Regression: When using the Add Special Item/Return feature in Other Functions, manually typing the item number does not display the correct item. The user is forced to use the "look up" to locate the correct item.
  820 4/24/2006 Low Resolved

Premier Edition - Unable to add new City Ledger Accounts
Because the Primary Key field to the CITYHD record is not the first field in the database, user is unable to create new Company Master/Direct Billing accounts. A change has been made to move the field to the first column position, but will require a database change to the TPS database as well, causing Report Writer users to have to Reimport File Layouts if using file CITYHD.
  825 4/24/2006 Serious Resolved

Reports - Report Writer Library does not print Sub-Totals
Regression: When running Clarion Reports (TXR) through the reports menu, sub-totals are not displayed or displayed incorrectly in the report. This is due to a Runtime regression in the C60PRLBX.DLL
  826 4/24/2006 Medium Resolved

Reports - Travel Agent Reports Date Filter Not Working
When printing Travel Agent Reports or Travel Agent Checks, the Date Range entered has no affect on the report.
  817 4/24/2006 Medium Resolved
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