InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
 
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 9.00:
EPI - EPI PBX Interface Message Waiting Lamps Incorrect
Some interfaces (CAPS, Inntouch, Phillips, Hitachi) would incorrect set the waiting lamp for messages backwards. (turning it on if there were no messages and turning it off if there are). This has been corrected.
  352 11/7/2002 Medium Resolved

Main System - Ability to move existing credit in C/L
The system now has the ability to move an existing credit from one company to another company through the Payments and Adjustments Wizard.
  345 10/8/2002 Low Resolved

Main System - All Room Types on reservations changed
When moving a WalkIn from one room to another, all active reservations in the database changes to that room type. The issue involves the move room for shares logic. The current work-around is to disable Shares (In Reservation Setup). Note: A full restore of the system must be done if this occurs.
  351 10/22/2002 Serious Resolved

Main System - Batch confirmation letters do not print
When printing batch confirmation letters, nothing prints or a blank letter prints. Issue determined to be that RTF_PrintBatch function was changed to RTF_PrintLetter.
  347 10/11/2002 Serious Resolved

Main System - Creating a share with a checked in room ...
If you create a share reservation against a checked in reservation (Status Checked In), the system will require you to assign a room number, however, you can't assign a room number to a share reservation. The only way out of the reservation is to cancel it. Also, if you checkin a master reservation, you cannnot modify/save a share reservation when this reservation rule is in effect.
  393 1/27/2003 Medium Resolved

Main System - Package Rates not splitting
When splitting packages in 8.15, the daily charges would also split. This is no longer true in version 9.00 - Corrected.
  344 10/2/2002 Medium Resolved

Main System - Package Rates with other Rev Account Post .00 rate
With packages, autopost makes a posting to 100 or 101 with a zero amount in addition to the posting of actual revenue on the user-defined room revenue account. Additionally, if the Adjustment Wizard wizard is run with the option to "post for tonight" option checked, it does post for tonight, but it also re-posts in the autopost routine at audit time. -- This is not normal use of the system because the system uses the Room Revenue account selected in the Tax Pull-down. If there is a match, then this is the room posting. In packages, you could selected an unlimited number of entries, all of different room revenue accounts and the system could not combine these. A change it made to the system to not post the extra zero amount, provided that it is actually a value of zero. The adjustment wizard has been modified as well to assume this to be the room posting, but cannot guaratee accurate adjustments if multiple room revenue accounts are setup to post on the same folio for the same day.
  349 10/14/2002 Medium Resolved

Main System - Room Revenue Accounts not converted properly
Clients who convert to v9 from v8 have account code 105 (new tax code) marked as Room Revenue Account, which causes problems with tax postings.This also affects Total Stay calculations. Corrected.
  340 10/1/2002 Serious Resolved

Main System - Selecting No-Match does not auto-create profile
When creating a reservation for a new hotel guest, selecting "No Match" on the guest profile screen doesn't automatically create a new guest profile, despite the setting in Setup > Configuration > History. Corrected.
  346 10/8/2002 Medium Resolved

Main System - The application failed to initalize. (0xc0000005)
When starting roomMaster, an application error window appears "The application failed to initialize properly (0xc0000005). Click on OK to terminate the application" - The issue is usually when the user is running roomMaster on a laptop or server where there is no printer installed or the printer installed is not connected to any existing device. Install at least one printer on the machine (even a generic printer driver) to bypass this error.
  350 10/18/2002 Serious Resolved

POS - Comping an Item will not comp modifiers
When Comping an item's price (by Modify Item, Comp Item), the item price is set to zero, but any modifiers with pricing are not set to zero.
  353 11/12/2002 Low Resolved

POS - Discounting Items change modifier prices to zero
When pressing the "Add Discount to Entire Order", any items with modifiers that have a price attached is cleared and set to zero. This occurs because the quantity of the modifier item is zero, which causes the price to be set to zero. This has been fixed.
  354 11/12/2002 Low Resolved

Reports - Manager's Daily Report - figures not large enough
The column size does not allow for more amounts larger than $999,999. The client must change their currency picture to handle this large value in Setup > Configuration > System
  342 10/2/2002 Medium Resolved

Reports - Quick Report totals
Quick Report totals for Reservations did not add rates properly if total was over $1000.00. Corrected.
  343 10/2/2002 Medium Resolved

rm.Net - Email addresses do not work with _ characters
When a user enters an email address in roomMaster.net, and uses an underscore character "_", the system indicates an invalid character is being used. Correction is to add the _ character to the JAVA Script validation function. Corrected in a future version of RM.NET but in the meantime, InnQuest Support can add the _ character to the JAVA Script validation upon request. Rm.net V3.16 future release.
  339 11/6/2002 Low Resolved
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