InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
 
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 9.05:
Common Library - Added TrnGroup file to CheckFile System
The TrnGroup file is not listed in the Check File System. Unble to scan or rebuild this file until it is added to the listed. - Fixed.
  402 1/27/2003 Low Resolved

Common Library - Discover Cards now accept CID/CVV2
Discover cards nows accept CID codes which should prompt the user as well as be passed through on roomMaster.net transactions.
  391 1/27/2003 Low Resolved

Common Library - Pressing ESC on some reports still print report
Fixed in V9.05b (Regression in this version only) When printing some reports (Shift Report, Group Listing, City Ledger Ranking), and pressing "No Print" in the Print Previewer window will still print the report. This is caused by a global change in the Print Preview engine to reduce code size, however, source reports are now affected. This will be corrected in the next version. At the current time, there is no way around this 'bug'.
  407 2/5/2003 Medium Resolved

Common Library - Signon Screen Image wrong with Large Fonts
If the workstation has Large Fonts enabled or Icon Spacing is set at an abnormal high value, the signon screen image would appear on 3/4"s of the screen The image property settings were set to default height/width instead of exact pixels and was corrected.
  401 1/27/2003 Not Important Resolved

EPI - Tax Percent shows in Voucher on EPI Audit
When running an EPI Audit report, the tax percent appears in the voucher.
  395 1/27/2003 Low Resolved

Functions - API does not handle messages when IRTABLE4 missing
The API will return "Unable to Open IRTABLE4" when an error occurs in the API. This table is a RM.NET table and would not exist for generic API applications. The system has to be changed to send back hardcoded error messages when the IRTABLE4 file is not present.
  403 1/27/2003 Low Resolved

Functions - roomMaster API does not post Initials with deposit
When posting a deposit through the roomMaster API (WorldRes or roomMaster.net for example), the initials on the transactions are blank.PostIt routine was looking at the User Initials rather than the LocalDataArea initials field.
  392 1/27/2003 Low Resolved

Main System - Ability to Import City Ledger Invoices
Enhancement: Ability to import city ledger invoices in to roomMaster using the Import/Export Wizard. User will be able to define how the invoices are formatted in old PMS system through the roomMaster Import/Export Wizard.
  400 1/27/2003 Medium Resolved

Main System - Adding new C/L invoice with Finance Charges
If a customer is setup to charge finance charges in the City Ledger, and the AddInvoice function is used, the invoice will have finance charges added to it immediately. A change has been made to show and allow editiring of the Net Due Date and Late Payment Date when creating a new invoice. If the customer is setup to charge finance charges, the system will automtically prime these fields to the correct values. The user can then change them as needed.
  398 1/27/2003 Low Resolved

Main System - Deposits not transferred properly for Shares
When a guest is checked in, which belongs to a share, the deposit is transferred to the first folio checked in to the room. Deposits are transferred by room number, not my folio number.
  390 1/27/2003 Medium Resolved

Main System - Guest Message pulls room number and not conf #
When a guest message is printed from a reservation, a ROOM: appears that is blank. The correct would be to display confirmation number or room number, depending on the type of message.
  399 1/27/2003 Low Resolved

Main System - Posting on B Desk Folio causes invalid totals
When creating a desk folio and immediately posting a charge to the B folio, the totals always end up on the A folio and (Unknown) appears on the B Folio Tab. This only affects Desk Folios where a posting is done on another folio other than A.
  396 1/27/2003 Medium Resolved

Main System - Purge Archive does not append \ character
When a purge is run, the directory created is ROOMMA~2archive20030123" instead of ROOMMA~2\archive20030123" --- User should simply move the file to fix the issue until this bug is resolved.
  405 1/27/2003 Medium Resolved

Main System - Sign-In Sheet - Foreign Language Msg does not print
Fixed in V9.05b The message does not print for foreign languages in the Sign-In Sheet.
  408 2/5/2003 Low Resolved

Main System - User with no void authority can use Adjust Wizard
Client stated that user with no void authority can use Adjust Wizard. The reason for this is because there are managers who take away void authority from users, but do want to allow their clerks to simply do an adjustment on a guest. A change would have to be made to accomodate both of these type of clients. See new checkbox on Guest Ledger Setup screen "Disable Adjust Wizard when user cannot void Previous Day's Items".
  397 1/27/2003 Low Resolved

Main System - Watch Folios positions to end of line after change
When selecting and making a change to a folio from Watch Folios list, the window will position to last record in the list instead of the record the user was just on. This has been corrected.
  406 1/27/2003 Low Resolved

Main System - WorldRes returns "File Not Opened" error
WorldRes will report "File Not Opened" error after importing the first WorldRes reservation. This error will also affect Best Western Nova and Xenon CRS.
  394 1/27/2003 Serious Resolved

Payment Application - Check Authorizations for Watch Folios
Enhancement: Watch Folios will now look at the authorizations for Shift4. If a folio goes over the authorized amount, it will now appear on the watch folios screen. This way, additional authorizations can be quickly made.
  404 1/27/2003 Medium Resolved

Payment Application - POS credit card types are Invalid
User reported that after upgrading to V9.03, they ca no longer user credit card types in the POS if the Override Accounts option is used in the Point of Sale. The system was changed to check for that the account code used is the same as the type of credit card, but this cannot be done if the system is setup to use Override Account Codes. This logic has be removed to allow the system to work properly. Temporary fix would be to remove the account codes from the Special Account Assignments screen in Account Code setup
  389 1/27/2003 Serious Resolved

Reports - High Balance report does not include OUT folios
The High Balance report does not include HELD folios. The reason for this is because the user is placing a Lower and/or Higher room number in the selection screen but the guest is no longer checked into a room. The system has been changed to look at the previous room numbers for checked out folios when a Lower/Higher room selection is used.
  388 1/27/2003 Low Resolved
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