InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
 
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 9.08:
Common Library - Night Audit Recovery
Fixed in 9.08b - When recovering from the night audit, the STANDMSG.TPS file is unable to be recovered. You must delete the STANDMSG.RWS file in order to successfully recover from any night audit failure. This is corrected.
  445 4/3/2003 Serious Resolved

Enterprise - Report Wizard - City Ledger
Fixed in 9.08b - In the report wizard for City Ledger, the balance buckets (1-30, 31-60, etc) use those hardcoded values instead of anything that is setup in the City Ledger Setup.
  446 4/3/2003 Low Resolved

EPI - EPI Birectional does not work properly
Serious Regression - All users running V9.07 of roomMaster should upgrade to V9.08 to avoid a serious EPI Bi-Directional problem. The system would not remove a queued up bi-directional entry causing the system to continually send the same PBX / Voicemail message over and over.
  443 3/28/2003 Serious Resolved

EPI - Meridian SL-1 does not handle room moves
The Meridian SL-1 does not handle room moves properly. The copy mailbox is executed without the CheckIn and CheckOut messages. This is corrected in 9.08f - a special release object that must be obtained through our support department.
  469 8/28/2003 Medium Resolved

Main System - Australian Long Term Accomodation Penny Round
When posting GST (long term accomodation > 27 days), there could be a penny rounding issue. This does not affect versions 9.01 through 9.05 of roomMaster 2000 and becomes an issue as of 9.05b through the latest 9.x version. Special corrected build available through InnQuest Australia Office.
  468 11/1/2003 Medium Resolved

Main System - Guest Profiles are blanked out
Fixed in 9.08b - When processing a walk-in and selecting "Skip Profle/No Match", when the system checks in the guest, it creates a blank profile (name and data is blank) rather than filling in the proper information.
  447 4/3/2003 Serious Resolved

Main System - Inventory Only Reservation shows Overbooking
Fixed in 9.08b - When booking a reservation for 0 rooms (Inventory Only Reservation), the system will falsely indicate an overbooking. This was corrected.
  448 4/3/2003 Low Resolved

Main System - Inventory Reservation and Revenue Code
Fixed in 9.08c - When checking in a 0 room reservation and its set to non taxable etc. Checking it in to a desk folio does not carry that taxable status with it. The issue seems to be that all desk folios are created using revenue account 100 and other default data regardless of the reservation form.
  449 4/7/2003 Medium Resolved

Main System - Print Folio Summary does not work sometimes
Fixed in 9.08c - The print folio summary does not work when printing directly from the inhouse guest screen. It also does not work in City Ledger Invoice Printing. It only works from the folio display. This has to do with the FOLIOTRN file not being opened.
  450 4/7/2003 Medium Resolved

Main System - Unlock Records > 6 digits
The user reports they are unable to unlock folios and reservations more than 6 digits. This is caused by a numeric picture error on the screen and is now fixed in this version.
  444 3/28/2003 Medium Resolved

POS - Ability to Get Gratuity from Tendered Amount
Enhancement: Added ability to calculate a TIP based on tendered amount. Example: An order is $38.56 and a user can now press "Tip from Tendered Amount" and enter $40.00 and the system will automatically enter a tip for the difference.
  452 4/7/2003 Suggestion Resolved

POS - POS - Hold and Delay Orders
Enhancement: Added ability to quickly delay entire order from dropping in kitchen before and after entering items. Can also now hold order indefinitely until user releases it. User can now select to hold all future items entered or all items entered already with 12 different preset time frames (every 5 minutes). There are also a display to show estimated time of drop.
  451 4/7/2003 Suggestion Resolved

Reports - General Journal shows wrong ledger name
Fixed in 9.08e - When printing the General Journal Report, if the next item does not have a ledger name assigned to it, it will use the previous record.
  457 5/15/2003 Low Resolved

Reports - Housekeepers report shows incorrect Change status
Fixed in 9.08d - The Housekeepers Report will show "Yes" for all Change Statuses once the first room with a status of "Yes" occurs.
  454 5/13/2003 Low Resolved

Reports - Owner Statement shows duplicate payment amounts
Fixed in 9.08d - The Owner Statement will show the previous rooms payment amount at the top of their Owner Statement. The last payment is duplicated on the top of the next statement incorrectly.
  456 5/13/2003 Medium Resolved

Reports - Owner Statement shows zero tax amount
Fixed in 9.08d - The Owner Statement does not show tax amounts. This occurs because the tax accounts in version 9.x move from accounts 102 through 104 to 105 through 109. This was corrected.
  455 5/13/2003 Medium Resolved

rm.Net - roomMaster.net may show incorrect availability
Fixed in 9.08e - If a Group Block is overbooked, the system may incorrectly show there are rooms available in roomMaster.net when there are actually not.
  458 5/15/2003 Down Time Resolved
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