InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
 
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
 
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Issue  
Case
Change Date
Priority
Status
 
Version 11.53:
EPI - City Ledger Posting In Micros would not clear
When using the /ROOMRC option (Allow Micros City Ledger Posting in EPI) and a C/L posting occurs, the next EPI Micros postings would still be attached to the previous City Ledger Account.
  1032 3/8/2007 Serious Resolved

iQ-WorldLink - iQ-WorldLink enhanced to look at ResGlobalInfo
The iQ-WorldLink interface will look at the ResGlobalInfo/Total AmountBefore Tax element if there is no RoomStay Total Amount Before Tax element. This will help with SynXis rates being overridden because this element is missing.
  1028 3/8/2007 Medium Resolved

iQ-WorldLink - iQ-WorldLink excluded too many rooms when oversold
If the user has selected a number of rooms to Exclude from Inventory within the OTA/iQ-WorldLink interface, and less than those number of rooms are available, the interface would send a negative inventory amount to the GDS rather than zero. It will now send zero rooms available.
  1027 3/8/2007 Medium Resolved

Main System - City Ledger could end up with zero/missing account
There was a long-standing issue where the City Ledger would randomly (and quite rare) cause a city ledger account to change to blank/zero causing issue during night audit. This issue is now resolved and caused by putting a folio from history, within the City Ledger, expanding a transaction and voiding it.
  1030 3/8/2007 Serious Resolved

Main System - Group Block Detail and ToDo's corruption
Premier Edition Only If a Group Block is created (F7 / Insert) and then a Group Block Detail Record or ToDo item is inserts without first entering a Group Code, the window would display all Group Block Information or ToDo's after returning back from the error window, and also show a VIEW Warning error.
  1031 3/8/2007 Serious Resolved

POS - Print Manager shows current process
The POS Print Manager will show the "Current Status" of exacty what it is doing (Waiting, Sleeping, Printing, Committing, Reading, Deleting" so if there are any issues with it, the user will know exactly what task the Print Manager is processing.
  1026 3/8/2007 Low Resolved

Premier Edition - Browse missing X, Y and Z entries randomly
On some screens (Reservations, Groups, SubFolio Guest Ledger Report, Inhouse Browse, Quick Room Display) could miss displaying entries beginning with X, Y or Z. This has been corrected.
  1035 3/8/2007 Medium Resolved

Premier Edition - Night Audit Image Recovery issue
If the RMCONFIG utility is being used to Recover the Night Audit in the Premier Edition, and the Boot Drive is different than the Sybase Installation folder, the Night Audit Recovery Image option would fail.
  1034 3/8/2007 Not Important Resolved

Premier Edition - ODBC Drivers would be reinstalled on Server
The Active-X components would reinstall the ODBC Sybase SQL Anywhere drivers on the server even though they were not needed because Sybase SQL Anywhere is installed on the server by default. Reinstalling the Active-X on the server could cause the server to reboot itself without warning.
  1033 3/8/2007 Medium Resolved

Reports - Transaction History Report running count wrong
The Transaction History Report would show the wrong running Count total.
  1029 3/8/2007 Low Resolved
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