InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Change Date
Version 12.04:
Common Library - Added "File Delete' to Check All Files for Premier Edition
Premier Edition only You would be able to delete a file for Standard Edition in the Check All Files system but not in the Premier Edition. This functionality has now been added.
  1106 2/13/2008 Not Important Resolved

EPI - Micros sales buckets incorrect in Aloha
The Micros Sales Bucket posting starts at position 90, however, the Aloha may start at position 93. The starting bucket position was hardcoded as 90 rather than using the POC:CHARGEAT field in the EPI configuration and is now corrected.
  1110 2/13/2008 Medium Resolved

iQ-WorldLink - Rate changes after 8th night ignored on GDS reservations
Reservations automatically posting into roomMaster from IQ Worldlink would ignore any rate changes after the 8th night of the guest stay. Rate changes between the 1st and 7th night would be entered correctly onto the reservation.
  1109 2/13/2008 Serious Resolved

Main System - Auto Rotation of Units based on number of uses in previous 60 days
Enhancement: The system will now auto rotate rooms during the auto assign routine based on the number of uses in the previous 60 days. This enhancement will work well for Condotel properties as it will assist in ensuring all units are ranked based upon the number of uses. The auto rotation can be turned on by selecting Setup > Configuration > Dayend Close Options > Automatic Unit Rotation.
  1115 2/13/2008 Suggestion Resolved

Main System - Corruption of User Profile Buffer
Under some circumstances, whether by certain reports assigned to run during dayend or the password being updated by the user, the USERS record buffer could become corrupted causing blank entries in User Profiles and/or User Profiles being deleted or missing.
  1108 2/13/2008 Serious Resolved

Main System - EPI Logging Messages are now purged
During the final steps of the night audit, the EPI Logging Messages are now purged if they are more than seven days old. The file is also packed and reorganized and only executes if exclusive access is obtained on the POSTLOG file.
  1107 2/13/2008 Not Important Resolved

Main System - Group block in status of canceled allows new reservations
A group block that has a status of canceled will allow additional new reservations to be made within the group. The description for the cancelled status currently states group can no longer be used. Instead, the description should state new reservations can no longer be made.
  1095 2/13/2008 Low Resolved

Main System - Group code not added during auto create of desk folio
A desk folio automatically created during the group checkin or when the first reservation that is part of a group with charge routing is checked in does not have the group code on the desk folio. If an nventory only reservation is made and the group code entered on the reservation, the desk folio will have the group code entered once it is checked in.
  1096 2/13/2008 Low Resolved

Main System - Guest Profile is not updated with changes made on checked out folio
Any changes made on the profile tab on a folio in a checked out status are not saved to the guest profile.
  1105 2/13/2008 Low Resolved

Main System - Inventory Item on zero night reservation causes availability to be incorrect
If a zero night reservation has an inventory item added, the inventory item is removed from availability. A rebuild of the forecast causes the item to be put back into availability since the forecast rebuild is not properly recognizing the zero night reservation.
  1094 2/13/2008 Low Resolved

Main System - Rate Exception allows maximum amount of 999.99
The amount field on a rate exception allows a maximum of 999.99.
  1100 2/13/2008 Low Resolved

Main System - Read Only Guest Notes (GDS/rM.Net) will now appear in notes Pop Up
Enhancement: The read only guest notes (GDS/rM.Net) on a reservation will now trigger the notes pop up when selecting a reservation. Previously, only the staff notes would trigger the pop up.
  1113 2/13/2008 Suggestion Resolved

Main System - Remote Notification of Maintenance Items
The remote notification of a maintenance item by department only sends to the first entry in the department. The remote notification is also now enhanced to show an interactive session while the email is going out and also return error messages if any occur.
  1091 2/13/2008 Low Resolved

Main System - Sign-In Sheet Batch Print using Multiple Languages
Regression: During the batch print of signin sheets, all literals are not being set back to the default language. If a signin sheet in the batch has a different language selected, the remaining signin sheets in the batch continue to print using the alternate language instead of reverting back to the default language.
  1101 2/13/2008 Serious Resolved

Main System - Sign-In Sheet Changes do not print Registration Header After Upgrade
The option to print the registration header on the Signin Sheet is automatically defaulting to Do Not Print Registration Header after upgrading from a previous version to version 12. In previous versions, the option was a checkbox and if true the registration header was printed.
  1103 2/13/2008 Low Resolved

Main System - Unable to add room block in groups for only block date below
This is a regression issue caused by the fix to creating a block record for one block date on an allotment. The add room block for only block date below on a group does not accept a date range. The starting date range and ending date range fields are functioning as the block date and release date.
  1102 2/13/2008 Medium Resolved

Payment Application - Scanned card does not show in Credit Approvals on CheckIn Wizard
Scanning the card during the checkin wizard whether as a walkin or during checkin of a reservation, the scanned card entry does not appear under More Options > Credit Approvals window. However, the system still behaves in the proper way and passes scanned track information to Shift4.
  1097 2/13/2008 Low Resolved

POS - Bill to Room Credit no longer shows room number in voucher field
The voucher field on the POS Bill to Room Credit posting on the POS desk folio does not contain the room number of the bill to room.
Change/Enhancement The voucher field on the bill to room credit posting on the POS desk folio will now contain the room number and folio number that was billed.

  1099 2/13/2008 Low Resolved

Premier Edition - CheckExclusive View did not read audit flag properly
The VIEW_CheckExclusive did not report the AuditFlag properly. An upgrade is required if you plan on using this view for external applications.
  1116 2/13/2008 Medium Resolved

Premier Edition - Yielding Variance on Manager's Daily Report could have incorrect amounts
The yielding variance on the Manager's Daily Report was including any variance, positive or negative, from the default rate (RACK). For example if a folio had a 5% discount off of the RACK rate, the yielding variance would show a negative amount due to the discounts being included in the calculation of yielding variance. Due to the totals being incorrectly calculated, all yielding variance amounts will be reset to zero when upgrading to version 12.04.

Enhancement to Rate Variance Report: This report has been enhanced to include the yielding variance. The report will now show any yielding variance as well as actual variance from the default rate for individual rooms. This report is based on the current inhouse folios at the time the report is printed. If the detail of the yielding variance is desired on a daily basis, the report should be added to the auto run before dayend close. In addition, the yielding variance will be added to a new table YMVARNCE so queries can also be written.

  1111 2/13/2008 Medium Resolved

Reports - Extended Forecast Report "Departure Count" is incorrect on first date
The Departure count in the Extended Forecast Report could be incorrect on the first day listed on the report. All other days are always correct.
  1098 2/13/2008 Medium Resolved

Reports - Guest Awareness and Arrivals (Detailed) Reports Enhanced
Enhancement: The Guest Awareness and Arrivals (Detailed) reports have been enhanced to include birthday, anniversary and likes/dislikes of arriving guests. If there is an anniversary or birthday within the next 7 days (either past 7 days or future 7 days), it will appear on the report. The year entered in these fields on the guest profile will be ignored to ensure it always works properly. The guest's likes and dislikes will also be included on the report.
  1112 2/13/2008 Suggestion Resolved

rm.Net - Added ability to set page background color in RM.NET Control Panel
Enhancement: (V5.10) is now enhanced to allow the page background color to be set via the RM.NET control panel. The ASP's for Version 5.10 or higher are required for this to work. This setting is ignored for any RM.NET version lower than 5.10
  1104 2/13/2008 Suggestion Resolved

rm.Net - Audit log for rM.Net no longer showing reservations booked
The audit log in the innres control panel was not being updated as reservations were made on roomMaster.Net. The reservation would post into roomMaster will no issue.
  1114 2/13/2008 Not Important Resolved

rm.Net - Discounts incorrectly applied on roomMaster.Net Reservations
Reservations booked through roomMaster.Net for a rate code with discounts available for specific checkin days of the week will have the discount applied for all days of the week. The issue only exists for reservations booked through roomMaster.Net and a discount on the rate code for a specific checkin day of the week. (A fix for this is also available in V11.56, contact support for more information)
  1093 2/13/2008 Low Resolved
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