InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Change Date
Version 15.05:
Conversion - Conversion program will handle Duplicate Primary Keys more efficiently

  1990 11/28/2012 Low Resolved

iQ-WorldLink - iQ-WorldLink will not create reservation if OTA Reference already exists
iQ-WorldLink will not recreate duplicate reservations (using OTAADD) where the OTA Reference (Reservation) already exists. The system will not create the duplicate reservation but write to the OTAlog and Event Log, and send back the PMS Confirmation number to the GDS. This helps eliminate GDS duplicates - especially when the original is entered by FAX/EMAIL.
  1981 11/28/2012 Suggestion Resolved

Main System - Corrections to avoid GPF Issues and Communication Errors
  • Quick Room Display will limit starts to only a single instance. This is due to the screen using the highest number of handles and Windows is limited to 10,000 handles per application. Limiting the number of starts of this thread decreases the chance of a CreateMSIWindow API GPF and holding resources in the application.
  • Much stronger TYPEing of Procedure and Function parms to avoid GPFs
  • Correction for Premier "communication error" response if the database is terminated and restarted while roomMaster is opened
  • Users table would not reopen on a database Communication error

  •   1982 11/28/2012 Low Resolved

    Main System - Display issue on Availability (F4) screen
    Changing from Displayed rate to Non-Displayed rate on F4-Availability would still show the rate code on the Display Rates button.
      1984 11/28/2012 Not Important Resolved

    Main System - Foreign Currency Display Corrections
  • Foreign Currency will update display immediately instead of when exiting the field for quicker display.
  • Vertical scroll bar missing from Foreign Currency Display.

  •   1986 11/28/2012 Suggestion Resolved

    Main System - Inconsistent Date pictures on Guest Profile Statistics information.

      1989 11/28/2012 Not Important Resolved

    Main System - Rate Translations allowed a blank entry on the rate code
    Adding a rate translation from the GDS Channel tab of a Rate Code allowed the host rate type to be blank.
      1985 11/28/2012 Low Resolved

    Main System - Timer Event for Watch Folios, Interface Alert and Mail incorrect
    AppFrame Timer Event was being fired every 1.5 seconds instead of every 30 seconds. This caused Watch Folios, Internal Mail and Interface Alert checking to be incorrectly checked too aggressively. This could cause a slowdown in the system and normal options. In addition, the system was monitoring Interface Alerts while in Archive and Training modes when it should have been ignored.
      1991 11/28/2012 Serious Resolved

    Premier Edition - RateTotalStay function in ISQL would not always return proper results
    The RateTotalStay function extension in Interactive SQL did not always work properly based on query permissions.
      1987 11/28/2012 Low Resolved

    Reports - Report Corrections
  • Company History Report (Summary) has been rewritten to have a better display format.
  • Correction to Group Contract sales figures for zero room days and Service/Flat charges.
  • Forecasted Revenue Report will include Package Other Charges (other than Room Revenue) for unfilled groups. It will be based on 1 adult and 0 children to calculate the package totals.
  • Runtime variables were not included in Signin Sheet (FILE NOT OPEN in SigninSheetProcess)

  •   1983 11/28/2012 Low Resolved

    rm.Net - Shopping Cart quantity options could calculate incorrect
    The quantity options on the item level in the Shopping Cart feature could calculate incorrectly when based on number of adults, number of children, selected quantity or number of nights.
      1988 11/28/2012 Low Resolved
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