InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Change Date
Version 15.06:
Common Library - Gift Card and Credit Card processing changes in Alternate Environments
Gift Cards and Credit Cards will no longer be able to be processed in Training and Archive environments for Integrity purposes.
  2004 1/4/2013 Suggestion Resolved

Common Library - RunTime and Library Fixes/Changes
Clarion RUNTIME fixes to correct recognizing Printer Names longer than 31 characters. In addition, new Catalyst Socket Tool libraries to correct Heap Allocation and Memory Leak issues within INET, HTTP and FTP libraries.
  2003 1/4/2013 Medium Resolved

Common Library - System Freezing
Window Synchronization with Windows and Semaphore:wait event could randomly make the system freeze up when opening or closing a MDI window. This issue was a regression 15.01 through 15.05 --- All clients are encouraged to upgrade to this build to fix this issue immediately.
  2008 1/4/2013 Serious Resolved

EPI - EPI Enhancements and Changes
  • If there are more than 5 disconnects in a 4 minute window, the system will put the session in a wait state for the remainder of the 4 minute window. This will avoid Memory Exhaustion by Windows to avoid misrouted packets. (Possible GPF in INETRegisterEvent or Too Many in-use Handles)
  • Revamp the way EPI and COM ports are used and work with Windows Handles to avoid GPF's in CLACOM InitPort routine. (This needs testing with customers who use COM ports and EPI to make sure no regressions have occurred!)
  • EPI Locked Communications Port will now handle Init Errors gracefully rather than ignoring them completely. These errors will now display in the Status: window and the system will try to reset the port every five minutes.
  • The Active Voice voicemail interface has been enhanced to handle unsolicited messages more efficiently. This enhancement prevents the system from attempting to post the unsolicited message.
  • More efficient handling of main RecvPort routine when sending back ACK messages.

  1996 1/4/2013 Medium Resolved

iQ-Keylocks - Ability to create Keys for Group Blocks
Ability to create keys for Future/Group Blocks in iQKeylocks. This new function can be accessed via Group Block Form or by Group CheckIn screen.
  2000 1/4/2013 Suggestion Resolved

iQ-Keylocks - Final Corrections to TimeLox Keylock Interface
Corrected TimeLox interface to handle RS232, IP and RS232 over IP. In additiion, added UserGroup functionality to TimeLox messages.
  1998 1/4/2013 Medium Resolved

iQ-WorldLink - iQ-WorldLink rate descriptions are no longer repeated
In IQWorldLink, the OTA_RateDescription will only be written out once per rate type rather than each rate section to make the OTA Rate Message more efficient.
  1993 1/4/2013 Low Resolved

Main System - Changed XML Exports to be UTF-8 compatible
Added UTF-8 encoding to ISQL XML Export, IDEAS Export, Frequent Stay Export, AppLog Export and Group Block Breakdown Export. In addition, added UTF-8 Meta Tags and Encoding to ISQL HTML Export.
  1995 1/4/2013 Low Resolved

Main System - Folio Number corruption with Confirmation Number
In rare circumstances, a posting to a folio could use the confirmation number instead of the folio number if the user executed certain steps within properties and then Special Properties, posting (or starting to) a deposit transaction, and then returning to the folio to post a subsequent transaction or adjustment.
  2006 1/4/2013 Medium Resolved

Main System - Property Name/Address can be overriden for City Ledger
The Property Name and Address can be overriden on the following items in City Ledger: Statement, Invoice Memo, Credit Memo, and Payment Batch Memo.
  2010 1/4/2013 Suggestion Resolved

Main System - Show Rate is Discounted on Rate Browse screen
The "Rate is Discounted Rate" is now shown on the Setup Rate Codes browse screen.
  2001 1/4/2013 Suggestion Resolved

POS - POS Discount option #2 does not show proper discount on POS Receipts
The second option to ‘Show full price of line item and then each discount’ shows the discounted price of the item rather than the full price of the item on the detailed receipt.
  2007 1/4/2013 Medium Resolved

POS - POS Inventory Report Corrections
POS Inventory Reorder Report would include items where the Reorder Point was zero. These are now excluded. In addition, report line height spacing corrected to fit more items on less paper.
  1997 1/4/2013 Low Resolved

POS - POS Receipt fixes for Foreign Currency
Foreign Currency “Convert and show this total on POS Receipts” checkbox did not save. In addition, Foreign Currency printing on POS receipts corrected.
  1999 1/4/2013 Medium Resolved

Premier Edition - Added HOST= and PORT= to roomMaster COMMAND() line
On the rw5main.exe command line, two new additional options (host= and port=) can now be used to specify SQL connection parameters.
  1992 1/4/2013 Suggestion Resolved

Premier Edition - ISQL did not change modified DataTypes to CHAR()
ISQL Format ColumnPictures did not change the DataType to CHAR causing Exports to not export @MONTHNAME, @WEEKNAME, etc. properly.
  1994 1/4/2013 Low Resolved

Premier Edition - ISQL Weighted Average was not calculating properly
ISQL Weighted Average (WAVG) was not calculating properly and multiplying the results by .01
  2002 1/4/2013 Medium Resolved

Reports - iQ-Gift Card Enhancements
  • "Gift Card Expire Report" now changed to "Gift Card Detail Report" to allow for reporting on ALL cards or just EXPIRED cards. This gives the end user the ability to retrieve the details of all open cards in their system, provided there are less than 2000 open cards. (Anything more than 2000 will have to go through InnQuest request procedures).
  • You must be a MANAGER security level now to retrieve Gift Card Detail report. Supervisors and Auditors can no longer retrieve card details for security purposes - and avoid theft.
  • Changes also added In addition, Gift Card Report now totals the Balance column.
  • Consistent height spacing on all three Gift Card reports
  • Currency pictures were formatted as text rather than numbers causing Excel Export to export commas in figures 1,000.00 and greater.
  • Gift Card XML file will use UTF-8 to handle extended characters in card names and other text fields.
  • All Card Maintenance Inquires will display Gift Card Numbers with dashes for easier reading as well as correction to Scientific Notation bug in Excel when importing via Excel.

  2005 1/4/2013 Suggestion Resolved
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