InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
Version 17.12.75
Posted on January 8, 2020 by Christy Carnley
Version 17 has been released (17.12.75). Please contact your local support team for information on upgrading to the new version.

 Type a word or phrase you are looking for to narrow your search. Click a Version link to only show items for that version.
 Search for:        
If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.12
Change Date
Version 15.50:
Common Library - Complete Rewrite of RMStartup Code Functions and other ODBC enhancements
  • All EXE's, RMNET and API's use the same new codebase at init/startup. Allows all to startup and behave in the exact same manner (Conversions, SQL ODBC 9/12 checking, new Wait Window)
  • ODBC Driver information shown in File > Multi-Environment > Path Information.
  • ODBC Driver information shown in GPF Exception Log.
  • RTL: ConnectString would crash if called when database is terminated and reconnecting.
  • RTL: SQL Prop:Disconnect could sometimes create a GPF.
  • RTL: Possible GPF when closing tabbed windows too quickly. (freed during drawing)
  • Added debug information to SQL Connection Parameters screen.
  • SQL/Premier Edition Auto Recovery Logic. The system will go through many attempts to try and connect to the remote database before sending up a connection error. This is to help with support calls of the system trying to connect to the database. There is help-text to explain this entire process under Premier (SQL) Edition SQL Connection Attempt Logic.
  • Added Last Successful Server connection to new Debug/Driver Status display.
  • Added Checkbox to ignore Five-Attempt Connection Logic.

  2035 4/9/2013 Suggestion Resolved

Common Library - Enhancements to Check for Updates
Added more checking for Errors when executing the Installer object during "Check for Updates"
Check for Updates errors are logged to Event Log
Wait 1.5 seconds after download of Updater object and running it to give Op System enough time to flush any buffers, run any virus detection or cleanup so object is not Access Denied.

  2032 4/9/2013 Low Resolved

Enterprise - LG Housekeeping Corrections
LG Housekeeping fixes for DIRTY, INSPT, OOSRV and MAID IN ROOM
  2042 4/9/2013 Medium Resolved

EPI - /NOCONNECT could cause the session to freeze
Regression - In EPI, if the session uses a /NOCONNECT option, and IP (TCPIP), the status of the IP port is not updated and could cause the session to freeze.
  2049 4/9/2013 Medium Resolved

EPI - Credit Account Code could be incorrect when posting from EPI
When posting a credit in EPI, the Credit Account Code from the first Account Code will always be used, regardless of the other "Text On Lines" or Default.
  2056 4/9/2013 Low Resolved

EPI - Increased length to include PM or AM for Mitel wake up messages in EPI logging
Adjusted Mitel WakeUp messages to handle "PM" and "AM" - as well as increased the U to USER and C to CONS.
  2051 4/9/2013 Low Resolved

iQ-Keylocks - Kaba Single Encoder correction
Kaba Single Encoder ID response forced to use "00" all the time. Kaba Single EncoderID should always be 00.
  2041 4/9/2013 Medium Resolved

iQ-Keylocks - Keylock Group Authorization
Keylock Group Authorization was not being updated/used when key copies was greater than 1.
  2037 4/9/2013 Medium Resolved

iQ-WorldLink - Enhancements to URLs
Enhamcements to provide multiple URLs for sending packets to vendors. (Staah, Update247)
  2048 4/9/2013 Suggestion Resolved

iQ-WorldLink - Rate Message Exception Periods
Regarding Exception Periods - If Rate Messages are less than today, the beginning date defaults to CurrentAuditDate-1. If the Rate Message are more than today + MaxDays, the ending date is CurrentAuditDate+MaxDays. This makes sure rate messages are not sent to the GDS outside of the current period.
  2031 4/9/2013 Medium Resolved

iQ-WorldLink - RMNET/GDS Overbookings written to GDS Log
When a reservation comes in or is changed that creates an overbooking, it is now written to the Web/GDS Log screen. These messages need to be acknowledged.
  2044 4/9/2013 Suggestion Resolved

Main System - Audit alert message added to prevent users from running multiple audits in error
Added a Special Warning/Mistake message indicating if the night audit was run less than 2 hours ago. This is designed to prevent users from closing out the day more than once.
  2055 4/9/2013 Suggestion Resolved

Main System - Report descriptions no longer display on the Reports menu
Regression: Checking the option to 'Show Description' on the Reports menu will not display the report descriptions.
  2030 4/9/2013 Low Resolved

Main System - Rewording in Rate Setup
Change terminology of Rate is Discounted Rate in Rate Setup to make more sense and not be confusing with regular Closed Rates.
  2034 4/9/2013 Low Resolved

POS - Gift Card load transaction not added to POS check in certain circumstances
Gift Card Loads would not set the AddToQueue flag, causing Load Transactions to not always correctly add to the queue
  2057 4/9/2013 Medium Resolved

POS - iQ-POS Enhancements
  • Ability to have Item in Terminal Button different than the description (ie: Crab Legs vs Stuffed Crab Legs)
  • Added ability to remove all Tips.
  • Added ability when posting Tip Amount/Percentage to Split Checks, they can be applied automatically to all the seats.
  • Show when Tips are being processed by Check or Seat in Tip Window title bar
  • Sales Summary by Account Report can be filtered by Account Code
  • Sales Detail by Item can be filtered by Item Number
  • Double-Spacing could occur in Kitchen Printing (regression from previous build)
  • If there are no tips to Declare, the POS Server Report will not show Deduct Tips Declared line.
  • Deduct Tips Declared" now reads "Deduct Tips Undeclared" - as that is proper terminology since some tips can be declared (already) AND some may not. The purpose of the line is to write in tips that are not declared yet in the POS and show as "TIP" in the above section, to be taken out.
  • Show Benchmark of tips on Employee Server Report. (based on NonCashSales-GiftCardLoads)
  • Deposit Report (To Local Printer) was never using the new Receipt Printer Routines (WMF/WIN8)
  • FIX: Changing quantity during adding duplicate item entry will create a new POS item entry.
  • FIX: Delay will change 1 to 9 to 01 to 09 properly.
  • FIX: Delay more than 99 will put up an error now to the end-user to enter a proper delay.

  2040 4/9/2013 Suggestion Resolved

POS - Point of Sale - Complete Rewrite and Resign of Layouts
Complete new design of POS Layouts. (Tablets and XGA)
  2038 4/9/2013 Suggestion Resolved

POS - POS Training Environment Startup
Training Environment will start now automatically without having to manually restart it. In addition, you can now switch between System and Training mode without having to exit the program.
  2036 4/9/2013 Suggestion Resolved

Premier Edition - Added Directory Override to Rename environment for multi property installations
Rename environment can be used to reroute AuditReports and IQW directories for MultiProperty installations.
  2050 4/9/2013 Suggestion Resolved

Premier Edition - Audit Date, Shift and Property Information added to Check Exclusive View
The Audit date, Shift and Property information have been added to the VIEW_CHECKEXCLUSIVE table in the Interactive SQL feature and use for External systems.
  2058 4/9/2013 Suggestion Resolved

Premier Edition - Interactive and Embedded SQL reports are blank on Windows 8
Interactive and Embedded SQL reports would produce no data when being run on Windows 8. Issue caused by column titles missing on the data grid preview causing the system not to be able to generate the reports properly.
  2052 4/9/2013 Medium Resolved

Premier Edition - ISQL Wizard - Change Values
Change Values would automatically add ' (apostrophe) when needed but the Else Value did not.
  2033 4/9/2013 Suggestion Resolved

Reports - Forecasted Revenue Report (Daily Charges and by User Field)
Forecasted Revenue (Userfield) would double the Daily Charge amount when selecting to add Daily Charges.
  2046 4/9/2013 Medium Resolved

Reports - QuickBooks Classification to Travel Agent Checks
When printing Travel Agent Checks, and Exporting to Quickbooks the ledger transactions, you can now assign a Quickbooks Classification to the transactions.
  2045 4/9/2013 Suggestion Resolved

rm.Net - RMNET Mobile may not fully display the guest folio
The Mobile Folio Display (Display Folio and Express Checkout) may not display the full folio entries.
  2047 4/9/2013 Medium Resolved

rm.Net - RMNET User Preference Enhancements
Added enhancement to display up to two User Preferences (listbox selection) to the guest when making a booking. Valid for both Mobile and Non-Mobile bookings.
  2043 4/9/2013 Suggestion Resolved

rm.Net - Room type images will not properly display when using a Promo/Group code
RMNET API - No room type images would appear when using Promo/Group codes.
  2053 4/9/2013 Low Resolved

rm.Net - Room type not added to reservations for groups with a rate override
RMNET API - Room types sometimes could not be applied on the reservation for Promo Code/Group Reservations
  2054 4/9/2013 Medium Resolved
Show all versions