InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
 
Version 17.10.60
Posted on February 19, 2019 by Christy Carnley
 
Version 17 has been released (17.10.60). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.10
Issue  
Case
Change Date
Priority
Status
 
Version 16.50:
Common Library - Socket Tool libraries updated from 8020 to 8040
Socket Tool libraries updated (FTP, HTTP, POP, SMTP, MIME, WinSock) from 8020 to 8040. Note: SocketTools has changed the default protocol and cipher suite prioritization for all secure connections to prefer stronger encryption options. On Windows 7 and Windows Server 2008 R2 and later versions of Windows, secure connections will use TLS 1.2. Earlier versions of Windows will use TLS 1.0. By default, we will no longer request or accept connections using SSL 3.0.
  2506 9/22/2015 Medium Resolved

EPI - Alcatel OmniPCX Office (R1.8) message type did not update Housekeeping status
The message type for the Alcatel OmniPCX Office (R1.8) would not update the Housekeeping room status due to reading the status code from an incorrect position in the data string.
  2477 9/22/2015 Low Resolved

EPI - Configuration and Exit Password configuration moved to External Interfaces
The Configuration and Exit passwords for the External Posting Interface (EPI) have been moved to the External Interfaces screen at Setup > Configuration > Manage > External Interfaces > Passwords.
  2504 9/22/2015 Suggestion Resolved

EPI - Incorrect account code could be used when transaction amount is credit
EPI could post using an incorrect account code when the transaction amount was credit and the final amount was debit.
  2481 9/22/2015 Low Resolved

iQ-WorldLink - Booking.com interface will skip retrieval of MOD if failure occurs on NEW
If the retrieval for New reservations fails on the Booking.com interface, the system will skip the retrieval for Mods until the next successful retrieval of New.
  2491 9/22/2015 Low Resolved

iQ-WorldLink - Booking.com reservation retrieval did not properly record credential errors
The Booking.com interface would not display or record an error returned for incorrect credentials or password.
  2490 9/22/2015 Low Resolved

iQ-WorldLink - Booking.com sending zero rates in Rate updates causing errors returned
The Booking.com interface would incorrectly include zero rate amounts in Rate Updates for dates where a Rate Closure is in effect. The zero rate updates would be rejected by Booking.com causing errors reported on the interface.
  2498 9/22/2015 Low Resolved

iQ-WorldLink - Cumulative Inventory setting to close out inventory on all room types
PREMIER ONLY: Ability to set a Cumulative Inventory floor limit in iQ-WorldLink which will set all room inventory for the day to zero if the total room inventory is at or below this figure. This allows you to save the last few rooms for walkins and other less expensive channels.
  2502 9/22/2015 Suggestion Resolved

iQ-WorldLink - Exclusions for Room Types writes to the log file
Exclusions and translations entered on Room Types will be written to the iQ-WorldLink Log file for support and troubleshooting purposes.
  2500 9/22/2015 Suggestion Resolved

iQ-WorldLink - Flag reservations which automatic charge of deposit fails
Secondary flag added to iQ-WorldLink configuration to enable flag of reservations if automatic charge of deposit fails.
  2489 9/22/2015 Suggestion Resolved

iQ-WorldLink - Passwords can use an alternate Long and Full Encrypted password
iQ-WorldLink passwords can use a Long and Fully Encrypted password (HTNG tab).
  2492 9/22/2015 Suggestion Resolved

iQ-WorldLink - XML Reservation creation could have incorrect rate amounts for Rate Changes
The XML reservation creation for two way interfaces in iQ-WorldLink would always use Weekday rates, instead of the appropriate Weekday/Weekend rate. Rates changes 8-10 would be ignored and not included in XML message (if existing on reservation record).
  2499 9/22/2015 Low Resolved

iQ-WorldLink - XML Reservation creation excluded rate changes when rate is overriden
The XML reservation creation for two way interfaces in iQ-WorldLink would not create Rate Records for rate changes if the rate was overriden.
  2497 9/22/2015 Low Resolved

Main System - Additional Follow Up flag added
A new Follow Up flag has been added (now 10 flags available).
  2495 9/22/2015 Suggestion Resolved

Main System - Deselect Guest Profile on Guest Record properties did not function properly
The Deselect Guest Profile option did not function properly when used from the Guest Record Properties of an Inhouse Room or Walkin.
  2475 9/22/2015 Low Resolved

Main System - Duplicates for More Names vs Regular names was being suppressed in Find Window
Duplicate names would be suppressed in the search results if the same name was located in both Guest Name and More Names.
  2486 9/22/2015 Low Resolved

Main System - Flag rate codes as Groups Only
A rate code can be designated as Groups Only for the Rate Usage type.
  2472 9/22/2015 Suggestion Resolved

Main System - Folio Message added to Group Folio
The Folio Message will print at the bottom of the Group Summary page on the Group Folio.
  2501 9/22/2015 Suggestion Resolved

Main System - Folio properties displaying rate change messages for dates outside of guest stay
Upon accessing Folio Properties, if a weekend or weekday rate changed the user would receive the rate change message even if the guest was not staying those dates.
  2493 9/22/2015 Low Resolved

Main System - Guest Properties replaces Guest Profile under More Options on the Guest Folio
The Guest Profile (Shift+F5) option under the More Options menu has been changed to Guest Properties when selected from the Guest Folio.
  2482 9/22/2015 Low Resolved

Main System - Option added to F6 - Display Rates screen to Ignore Group Rates
An option is now available on the Display Rates screen to Ignore Group Rates. Turning on this setting will suppress rate codes designated as Groups Only from being displayed.
  2473 9/22/2015 Suggestion Resolved

Main System - Option added to Ignore History in the Find Window
An option has been added to the Find window to enable ignoring records in history from search results.
  2485 9/22/2015 Suggestion Resolved

Main System - Option to set a date to enable Groups to book online
Web Booking Date field added to Group Block for use with iQ-WebBook. Date entered indicates when group is able to book reservations via the booking engine.
  2487 9/22/2015 Suggestion Resolved

Main System - Rewrite of Save/Restore states for Payment History button in City Ledger
Standard and Enterprise Only: The Save/Restore states have been rewritten for the Payment History button in the City Ledger.
  2479 9/22/2015 Low Resolved

Main System - Total Stay window may corrupt Reserve buffer
When accessing the TotalStay window and then going into a Reseration through Special Properties, there may be an instance where the Total Stay buffer can get corrupted and keep the FOLIOHD properties instead of the RESERVE properties. (See also Case 2494)
  2507 9/22/2015 Medium Resolved

Main System - Windows XP/Server 2003/Server 2000 NOT compatible with Version 16.50
Due to security issues with respect to PCI and storing credit card data, Windows XP, Server 2003 and Server 2000 are NOT compatible with roomMaster V16.50. Any clients running these operating systems will no longer be able to open any roomMaster application (RM, POS, iQ-WorldLink, etc) once the update to V16.50 is installed.

These operating systems are no longer compatible due to the following issues:

  • Microsoft is no longer releasing security patches for Windows XP/Server 2003/Server 2000.
  • All three of these operating systems are no longer supported by Microsoft.
  • The socket tools does not accept / force TLS for any security and SSL has known vulnerabilities to hackers.
  • PCI security requirements excludes Windows XP completely.
  • Windows XP is the most hacked operating system and uses old browsers with known vulnerabilities and security holes.

  •   2508 9/22/2015 Medium Resolved

    Payment Application - Blank Error Message returned for credit card processing
    In rare cases, Shift4 interface could return a blank error message and the transaction is actually completed in Dollars on the Net.
      2488 9/22/2015 Medium Resolved

    POS - Outlet name included in window title of Recall Closed Check window
    The name of the Outlet will appear in the window title of the Recall Closed Check window.
      2470 9/22/2015 Suggestion Resolved

    POS - Outlet name included in window title of Recall Order window
    The name of the Outlet will appear in the window title of the Recall Order window.
      2469 9/22/2015 Suggestion Resolved

    POS - Video Station (PSVIDEO) can be configured to display 4, 5, or 6 rows across
    The POS Video Station (PSVIDEO) can be configured to display 4, 5, or 6 rows across giving the ability to display 8, 10 or 12 orders on the screen.
      2471 9/22/2015 Suggestion Resolved

    Premier Edition - Added TotalStay functions to iSQL Wizard
    You can now access to ReserveTotalStay and FolioTotalStay extensions from the SQL Wizard. Select either the RESERVE.CONFNUM or FOLIOHD.NUMBER field and press the "Formula" button and then select the Total Stay tab.
      2505 9/22/2015 Suggestion Resolved

    Premier Edition - Changing Out of Service dates did not properly check for conflicts
    Modifying an existing Out of Service date(s) did not properly check for conflicts with existing reservations when saving changes.
      2478 9/22/2015 Low Resolved

    Premier Edition - Flag Setup option added to Quick Room Display Follow Up tab
    The Follow Up tab of Quick Room Display has a Flag Setup option available (Supervisor and Manager only).
      2496 9/22/2015 Suggestion Resolved

    Premier Edition - Letter Scheduler did not merge fields for Profile - SQL Statement jobs
    A Letter Scheduler job designated as Profile - SQL Statement would not merge fields for variables included in the letter.
      2480 9/22/2015 Low Resolved

    Premier Edition - Rates on folios could be unlocked and changed in error
    Accessing the original reservation from Special Properties of a folio could cause a yielded rate to be unlocked and reverted to any new rate changes or adjustments.
      2494 9/22/2015 Medium Resolved

    Premier Edition - SQL( ) can be used in RunTime Variables
    SQL( ) can be used in RunTime Variables to return a single value, 0 or >0 for the True/False statement. The Help text has been updated to include examples on using SQL in the If/Then statements.
      2484 9/22/2015 Suggestion Resolved

    Premier Edition - Weighted Average function added to Interactive SQL Wizard
    The Weighted Average function has been added to the Interactive SQL Wizard.
      2503 9/22/2015 Suggestion Resolved

    Reports - Add new Report defaults to Embedded SQL Report as the Report Type
    New Report window will default Report Type to Embedded SQL Report. The order of Report Type options changed to display Embedded SQL Report in the first position.
      2476 9/22/2015 Suggestion Resolved

    Reports - Company Name could be missing from Company Sales Report
    If the account number of a Company is greater than 32767, the Company Name is not displayed on the Company Sales Report with an Order Type set to By Overall Rank.
      2483 9/22/2015 Low Resolved

    Reports - Increase efficiency of generating the Forecast Revenue report
    Significant increases in speed when generating the Forecasted Revenue report and Performance Outlook tab on the Snapshot.
      2474 9/22/2015 Low Resolved
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