InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
 
Version 17.10.60
Posted on February 19, 2019 by Christy Carnley
 
Version 17 has been released (17.10.60). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.10
Issue  
Case
Change Date
Priority
Status
 
Version 17.10:
Functions - Update socket tools by Catalyst to current release
Build 60 (17.10.60): The socket tools library has been updated to the most recent release, 9.5.9520.3254.
  2695 2/18/2019 Low Resolved

iQ-Messenger - Messenger notification could have inaccurate dates for 10 week forecast
Build 60 (17.10.60): The daily notification email/text sent by Messenger could have incorrect dates for the 10 week forecast section. Messenger notification has been updated to always use audit date in roomMaster for each section of the message.
  2689 2/18/2019 Medium Resolved

iQ-Messenger - Messenger would not continue run cycle each morning
Build 62 (17.10.62): Regression issue would cause the notification for messenger not to be automatically sent each morning.
  2699 2/26/2019 Low Resolved

iQ-WorldLink - Global timer event added for Outbound Reservation updates
A Global Option to configure the timer event for Outbound Reservation Updates has been added to the WorldLink configuration. This enables configuring multiple interfaces to send outbound reservation updates. The default is updates being sent every 5 minutes to configuration entries with outbound reservations enabled.
  2671 8/14/2018 Suggestion Resolved

iQ-WorldLink - Group block notifications can now be sent for multiple interfaces
Notifications for group blocks have been corrected to send for multiple configurations in WorldLink.

(Note: Group block notifications only supported for WebBook and iQ-CRS interfaces.)

  2665 8/14/2018 Suggestion Resolved

iQ-WorldLink - Guest Folio interface enhancements
The Guest Folio interface has been enhanced to include the following data:
  • Configuration option to set which database user field corresponds to SourceofBusiness and MarketCode attributes
  • ShareMarketInd attribute added to the Email element to indicate if guest has opted in to receive marketing communications
  • Value contained in extra fields 1-6 on reservation and folio records will now be included in messages sent to Guest Folio
  • Email address now included in messages sent for inhouse folios

  2660 8/14/2018 Suggestion Resolved

iQ-WorldLink - Minimum length of stay restrictions excluded when set beyond 365 days
Build 60 (17.10.60): The inventory and restrictions message on the Booking.com interface would exclude minimum length of stay restrictions for rate code and room type when the restrictions extend beyond 365 days.
  2693 2/18/2019 Medium Resolved

iQ-WorldLink - Minimum length of stay restrictions excluded when set beyond 365 days
The HotelBookingRuleNotifRQ document would exclude minimum length of stay restrictions for rate code and room type when the restrictions extend beyond 365 days.
  2664 8/14/2018 Medium Resolved

Main System - Account code not added to deposit transaction for Payment Express interface
Build 60 (17.10.60): Deposits processed on the Payment Express interface by WorldLink would post to the advance and journal tables without an account code. Token returned by Payment Express in the response on the deposit transaction was not written to reserve record.
  2674 2/18/2019 Medium Resolved

Main System - Alphanumeric postal codes will auto add to the zip/postal code table
Build 60 (17.10.60): Alpha numeric postal codes will auto add to the zip/postal code table if the record does not exist.
  2692 2/18/2019 Low Resolved

Main System - Charge Deposit button hidden on Total Stay window when loaded from daily charges
Build 60 (17.10.60): The Charge Deposit button is no longer displayed on the Total Stay screen when loading from Daily Charges and Packages window on reserve records.
  2691 2/18/2019 Not Important Resolved

Main System - Configuration screen correction for User Field 1 and 2 valid values
The valid values configuration for User Field 1 and User Field 2 has been corrected to restrict the first field to 4 characters.
  2661 8/14/2018 Low Resolved

Main System - Description field on the Yield Profile is now a required field
Build 60 (17.10.60): The description field on a Yield Profile cannot be left blank and must have text in the field to save the record.
  2678 2/18/2019 Low Resolved

Main System - Disk space warning incorrect when enabling change journal
Build 52 (17.10.052): The check to verify available disk space when enabling the change journal was incorrectly calculating available disk space.
  2672 10/12/2018 Medium Resolved

Main System - Email exports and Letter Scheduler updated to only include Always Send records
To ensure GDPR compliance, all email export options and the Letter Scheduler feature have been updated to only include records which have a mailing option of Always Send. This ensures the guest has opted in to receive marketing information from the property.
  2669 8/14/2018 Medium Resolved

Main System - EPI, Messenger, Print Manager and Keylocks minimize to system tray
The External Posting Interface (EPI), POS Print Manager, iQ-Messenger, and iQ-Keylocks applications have been corrected to properly minimize to the system tray.
  2663 8/14/2018 Medium Resolved

Main System - Help documentation updated with new InnQuest corporate address

  2686 2/18/2019 Not Important Resolved

Main System - Letter Scheduler including records marked as do not email or consent unknown
Build 60 (17.10.60): The Letter Scheduler would include records with Do Not Email or Consent Unknown selected for the mail option. Issue is resolved and only records marked as Always Send will be included for marketing email jobs completed by the Letter Scheduler feature.
  2687 2/18/2019 Medium Resolved

Main System - New field added to the Reserve table, RESERVE.SKIPMAIL
A new field has been added to the Reserve table, RESERVE.SKIPMAIL to enhance tracking of guest mail preference for GDPR compliance. A database conversion of the RESERVE table will automatically be completed upon installing the 17.10 update to roomMaster.
  2666 8/14/2018 Suggestion Resolved

Main System - New mail option added, Consent Unknown
A new mail option for reservations and guest profiles has been added to indicate consent to receive marketing information has not been obtained from the guest. The option, Consent Unknown, can be configured to default for all new records and will be selected for all third party interface not sending the indicator in reservation messages.
  2670 8/14/2018 Suggestion Resolved

Main System - Night Audit menu option updated to Shift4 Lighthouse Transaction Manager
Build 60 (17.10.60): The Night Audit menu option to automatically load the Dollars on the Net website has been changed to Shift4 Lighthouse Transaction Manager. The link has been updated to https://lh.shift4.com.
  2694 2/18/2019 Suggestion Resolved

Main System - Payment Express interface sending invalid amounts
Build 60 (17.10.60): Amounts greater than 9999.99 would result in an invalid amount response on the Payment Express interface. Currency picture has been corrected to support amounts greater than 9999.99 for both the HIT and PxPost interfaces.
  2673 2/18/2019 Low Resolved

Main System - Reference field is included in search parameters for Find feature
Build 60 (17.10.60): The Reference field on history folios has been added to the search parameters for the Find feature.
  2690 2/18/2019 Suggestion Resolved

Main System - Show Future Use for Rate Codes could display inaccurate dates
Build 60 (17.10.60): The Show Future Use option in rate code setup could display inaccurate dates in certain cases.
  2688 2/18/2019 Low Resolved

Main System - Tax rounding option enhanced to always round up for penny round factor
Build 60 (17.10.60): The Always Round Up option at Setup > Configuration > Guest Ledger > Tax/Surcharge Options > Rounding Options has been enhanced to round up for a rounding factor of none. Checking this option will always round up for all percent of amount tax postings.
  2698 2/18/2019 Suggestion Resolved

Payment Application - China Union Pay credit cards added to Special Account Assignments
Build 60 (17.10.60): Union Pay credit cards are now fully supported for roomMaster and POS. To configure account codes, select Setup > Configuration > Guest Ledger > Account Codes > Special Account Assignments.
  2680 2/18/2019 Suggestion Resolved

Payment Application - Payment Express interface correction for empty responses on status requests
In some cases, Payment Express is returning an empty response on the HIT interface to roomMaster's request for a status on the transaction. A timer event has been added to automatically send another status request to Payment Express if an empty response is received.

Build 51 (17.10.051): Secondary build released to apply additional resolution to empty response and time out issue on Payment Express HIT interface.

  2668 9/27/2018 Medium Resolved

Payment Application - Payment Express interface not reading workstation settings for terminal services
The Payment Express interface workstation settings were not properly read from the registry for terminal service connections.
  2667 8/14/2018 Medium Resolved

Payment Application - Payment Express PxPost interface now using NetTalk for communication
Build 60 (17.10.60): The communication library used for the Payment Express PxPost interface has been changed to NetTalk to prevent random access violation issues with card not present transactions.
  2682 2/18/2019 Medium Resolved

Payment Application - Payment Express: Correction to PxPost interface
Build 63 (17.10.63): Error responses returned on the Payment Express PxPost interface not set to ignore and write to log only for WorldLink application. Issue occurs with specific error responses and would cause WorldLink to enter a wait state until shutdown and restarted.
  2700 3/27/2019 Medium Resolved

Reports - Company History reports could exclude the grand total
Build 60 (17.10.60): The Company History report could exclude the grand total when the last record on the report had total revenue of zero.
  2685 2/18/2019 Low Resolved

Reports - Export option added to Monthly Occupancy reports
The Monthly Occupancy (Rooms Available) and Monthly Occupancy (Rooms Booked) reports can be set to export the results to a CSV file.
  2662 8/14/2018 Suggestion Resolved

Reports - Street address field length increased to 50 characters for group reports
Build 60 (17.10.60): The street address field length has been increased to 50 characters for the Group Contract and Group Folio reports.
  2684 2/18/2019 Low Resolved

RM Cloud - Accessing properties of a report could update report type to external
Accessing the properties of a report in RM Cloud could cause the report type to be incorrectly set to an external report.
  2657 8/14/2018 Low Resolved

RM Cloud - Audit logs now save to AuditReports folder in property shares directory
Each property's audit logs will be saved to the AuditReports folder inside the property shares directory for RM Cloud.
  2656 8/14/2018 Low Resolved

RM Cloud - Display issue on screen display to show multiple cards on a folio
The screen which displays multiple cards on a folio to enable selecting appropriate card to charge would not display properly in RM Cloud.
  2658 8/14/2018 Low Resolved

RM Cloud - Export of various reports corrected to use property shares directory
The Forecasted Revenue, Pace Booking Analysis and Transaction History Details reports will save to the property shares directory in the Exports folder when selecting to export results to CSV file.
  2652 8/14/2018 Low Resolved

RM Cloud - InnQuest Payments credit card tokenization
InnQuest Payments interface has been added to RM Cloud to enable tokenization of all credit card data in the hosted environment. This interface being added enables the global launch of the RM Cloud product.
  2651 8/14/2018 Suggestion Resolved

RM Cloud - Monthly Account Balance report incorrect starting month
The Monthly Account Balance report would not show totals in the correct months and would not use correct starting month.
  2655 8/14/2018 Low Resolved

RM Cloud - Prompt to confirm reports printed removed from night audit process
The prompt during the night audit process to confirm reports have printed has been removed in the RM Cloud product. Night audit reports are always sent to PDF and no options exists to print.
  2653 8/14/2018 Low Resolved

RM Cloud - Reservations with card as the hold type did not require credit card entry
A reservation record with a hold type of card did not require a credit card token was entered prior to saving the record.
  2659 8/14/2018 Medium Resolved

RM Cloud - Scan card options removed from Reserve and Folio screens
All scan card options have been removed from the RM Cloud product. Credit card entry in RM Cloud requires entry through a P2PE device.
  2654 8/14/2018 Medium Resolved
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