InnQuest Software Release Notes and Known Issues
InnQuest User Forum |  InnQuest Support | roomMaster Edition Comparison
Version 17.05
Posted on October 27, 2017 by Christy Carnley
Version 17 has been released (17.05). Please contact your local support team for information on upgrading to the new version.

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If the issue has been resolved, simply click on Help / Check for Updates inside roomMaster to install the latest update. Current Version: 17.05
Change Date
Open Issues
Version 17.05:
EPI - Added bi-directional interface 5 through 8 for external interfaces
The External Posting Interface (EPI) now supports up to eight bi-directional interfaces for third party guest systems which require guest status messaging.
  2612 10/27/2017 Suggestion Resolved

iQ-Scan - iQ-Scan Workstation Settings do not support terminal service connections
The iQ-Scan workstation configuration settings are not writing to the terminal service entry in the registry causing the feature not to be available when using terminal service connections. Enhancing the system to write and read the two workstation settings to the terminal service entry in the registry.
  2610 10/27/2017 Low Resolved

iQ-WorldLink - Expedia Quick Connect interface delta loads could skip some room types
Delta loads for changes in inventory could be skipped for some room types on the Expedia Quick Connect interface. This will cause inventory totals to be incorrect at Expedia for some room types.
  2613 10/27/2017 Serious Resolved

Payment Application - Add alternate method to disconnect socket for Shift4 interface
The socket opened by roomMaster when connecting to Shift4's Universal Transaction Gateway (UTG) could be left open in certain environments which would result in socket errors and a restart of the UTG service. An alternate method to disconnect the socket has been added to the roomMaster application to ensure the socket is always closed.
  2609 10/27/2017 Medium Resolved

Payment Application - Update communication protocols for Payment Express interface
Payment Express is disabling TLS 1.0 and TLS 1.1 protocols effective April 17, 2018 due to past security vulnerabilities and to adhere to PCI security standards. The communication protocols used by roomMaster and POS for the Payment Express interface have been corrected to support only TLS 1.2 for the HTTPS connection to Payment Express services.
  2608 10/27/2017 Medium Resolved
Version 17.03:
iQ-WorldLink - Historical dates included for rate and room type minLOS
Historical dates will be excluded from all inventory messages on the interface for minimum LOS restrictions for room type and rate code.
  2606 8/24/2017 Medium Resolved

iQ-WorldLink - Closed Inventory At applied to individual room types instead of overall forecast
The Close Inventory At option will apply the setting to individual room types instead of only applying to the total inventory for each forecast date.
  2604 8/24/2017 Medium Resolved

iQ-WorldLink - Convert rates using foreign currency incorrectly calculates rate
Foreign currency conversion of rate yield modifications causes incorrect rate amounts sent to GDS/OTA providers. Base and exception rates foreign currency conversions are not affected and will be accurate.
  2595 8/24/2017 Medium Resolved

iQ-WorldLink - Hybrid Rates: Incorrect rate amounts included for rates messages
Hybrid rate can include incorrect amounts in rates messages generated by iQ-WorldLink. The dates which a rate record is used to generate the rate amount will include the derived rate instead of the rate amounts from the rate record.
  2600 8/24/2017 Medium Resolved

iQ-WorldLink - Ignore yield modifications for groups can exclude all yield modifications
The option to Ignore Yield Rate Modifications for Groups can cause yield modifications to be ignored for all rate messages generated by iQ-WorldLink. The issue only occurs if group blocks are included on the WebBook interface.
  2594 8/24/2017 Medium Resolved

iQ-WorldLink - Interface alert on main application frame does not display
The interface alert to indicate either iQ-WorldLink or EPI is not active does not always display on the main application frame when an interface is not active.
  2603 8/24/2017 Low Resolved

iQ-WorldLink - Negative inventory counts default to a count of zero
Regression issue which causes inventory counts included in inventory messages to no longer send negative values. When the inventory count for a room type is less than 0 (negative), the count set in the inventory message will revert to 0.
  2601 8/24/2017 Low Resolved

Main System - Derived rates applies incorrect room revenue account
A Derived or Hydrid rate code will apply the room revenue account from the rate being derived instead of the room revenue account selected on the rate code.
  2596 8/24/2017 Medium Resolved

Main System - Group Blocks: Checkin Override rate not applied to reservations
Checkin Override rates entered directly on the block details for each room type/date are not added to reservation records to indicate proper total stay and rate changes.
  2597 8/24/2017 Low Resolved

Main System - Held room icon color correction
The Held room status icon has been corrected to appear orange instead of yellow.
  2605 8/24/2017 Low Resolved

Main System - Reservation started from Availability screen does not use default nights
Starting a reservation from the Availability screen would not set Nights to the default number of nights setting for reservation defaults.
  2598 8/24/2017 Low Resolved

Main System - Shift4 interface: Receipt for incidental approvals always printing
Credit card receipts for incidental approvals will always print instead of following the configuration option for Print Receipt for Approvals.
  2602 8/24/2017 Medium Resolved

Main System - Standard and Enterprise: Conversion routine repeats twice
The conversion of a Standard or Enterprise edition database when upgrading from a version lower than 16 would attempt to convert the database file twice. The second attempt does incur errors indicating the file structure is not accurate.
  2599 8/24/2017 Low Resolved

Main System - Timeout for inactivity setting for clerk and auditor profiles
Setting the advanced option to Yes to restrict access to configuration for clerks and auditors does not prevent the timeout after 15 minutes of inactivity.
  2607 8/24/2017 Low Resolved